Have not received Punchcard Points

Preordered Final Fantasy xv, Resident Evil 7, and Xenoverse 2.. all 3 games eligible in punchcard but no rewards. After constant calls to 1800 4-my-xbox and many conversations with Microsoft chat they all suggest I create a post because these guys are the
only people allowed to handle it. I have attached a link of a punchcard in which the games I preordered were eligible for the 15k credits. Please contact me anytime. Thanks.

i pre ordered 3 games but i never got my third games to be registered in my punchcard

:)

 

Triple Feature Reward not given

For January I completed the Triple Feature Reward where you rent 3 movies, however, I was not awarded credit for the last movie I rented, and therefore did not get my points nor the MyVIP Gems. I had rented the following movies:

Atomic Blonde - Jan 1 - Punchcard Received

Lucky Logan - Jan 6 - Punchcard Received

Blade Runner 2049 - Jan 26 - Punchcard Not Received

So because I never got the punchcard for Blade Runner, I was not awarded the points or the gems. I'm hoping someone could look into this and correct the issue for me.

Thank you!

 

Preorder punchcard

I never received my rewards for the preorder punchcard. The 3 games showed up as preordered on the punchcard but no points.

 

Hello Zuri Xela,

We responded to your prior post at (Xbox Punchcard Rewards).