Have not received my gift card

hi I recently redeemed my prize from the vault as a xbox live reward member which was a gift card last week but I still have yet to receive a email or shipping info can you please look into this for me

:)

 

Still have not received $10 gift card from forza horizon 3 pre order

I still have not received my pre order gift card code for Horizon 3.

 

Never got $15 Gift Card for Watch Dogs purchase":

i have not received my gift card either. The status says it has been completed but i never received it.

 

Hello xBUDDIExRO,

Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.

 

still haven't heard anything from you guys yet

 

Hello xBUDDIExRO,

Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
down menu that appears. Here are the redemption instructions that would have been in your email:

To redeem your prize from a browser:

• Go to www.prepaiddigitalsolutions.com


• Enter your prepaid digital token

• Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.