Have not received Halo Wars Definitive Edition Code after preordering Halo Wars 2

Foxinstrazt · Dec 22, 2016

I pre-ordered Halo Wars 2: Ultimate Edition on 12/3/16, and have not yet received a code for the early access to Halo Wars: Definitive Edition. I recently ended a webchat with Amie F. that directed me to place a post in this forum to get the issue resolved.
She verified I should have a code and said that the promotions team would make sure to get one to me.

Any help with this would be greatly appreciated!

Also, since I pre-ordered before the 14th, I should have received the code by now, and should not have to wait the 7-10 days. This is stated in this article: Halo News - Halo Wars: DE Early Access

:)

whoosamendez · Dec 22, 2016

Preordered Halo wars 2, did not get key for definitive edition

I have not received a cd-key for halo wars: definitive edition after preordering halo wars 2.

InnovatorOf209 · Dec 22, 2016

Code issue

I have not received my code for Halo Wars definitive edition after I pre-ordered Halo wars 2 ultimate edition and it's getting annoying, any help.

Mister Maka · Dec 24, 2016

Hey there!

I sent you an Xbox Live message with some information. When you get a second, please take a look

Miss Bijoux

Hey there -

Did you preorder a physical copy of Halo Wars 2 Ultimate Edition or digital copy? If it's a physical copy, your code for the Halo Wars: Definitive Edition will be in the box for Halo Wars 2. If you preordered a digital copy, you'll get a code for the Halo
Wars DE copy to your Xbox Live message center 7-10 days after redeeming your code.

Keep us posted!

Mister Beep

Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.

Mister Beep

Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.

Mister Beep

Hey Branthers,

When did you purchase Halo Wars 2: Ultimate Edition? The Halo Wars: Definitive Edition code will be sent to you 7-10 days after purchasing Halo Wars 2: Ultimate Edition. If it has not been 10 days after purchasing, hang tight and post back here if you do
not receive a code after waiting 10 days.

xXCrih3Xx

Hey there -

Did you preorder a physical copy of Halo Wars 2 Ultimate Edition or digital copy? If it's a physical copy, your code for the Halo Wars: Definitive Edition will be in the box for Halo Wars 2. If you preordered a digital copy, you'll get a code for the Halo
Wars DE copy to your Xbox Live message center 7-10 days after redeeming your code.

Keep us posted!

Hi there! you're right, I preorder a physical copy of the game, only because here in italy we cannot buy the limited edition in shops like Gamestop ecc.. so the only way to have it must be ebay or amazon.

Thank You!! So I'm waiting for the game!!

Have not received Halo Wars Definitive Edition Code after preordering Halo Wars 2