Have not received credits

deathdealer7888 · Nov 14, 2017

I have not received credits for completing the October MyMission FrankenRewards. I received credits for one part, buying accessories for my Avatar. I have not received credits for completing the other parts. I did buy $40 worth of qualifying products. I
also acquired 5 achievements for the game I bought, and did all of that within the designated time frame. By fulfilling those requirements I also qualified for the bonus which adds up to 14,000 credits I have yet to received.

:)

XBLRewards8 · Nov 14, 2017

Have not received credits.

Hello deathdealer7888,

Apologies for the inconvenience. We will adjust your account for completion of the offer, and you should see the Credits pending by the end of next week, at the latest.

deathdealer7888 · Nov 14, 2017

Have not received credit.

In the "Pandemic Rewards Mission" I have not received any credit for the Level 3 "Fend Off the Horde." I purchased the "Dead Rising Triple Bundle Pack" and received credit for it. I have more than an enough achievements to qualify, but none are showing up
on the progress meter. I also bought the ash costume for Level 2 "Stop by an Outpost." Although that one may be because not a full 96 hours has passed. Since today is the last day for this month, I wanted to try and have this looked at before everything is
taken down. I have screen shots of the FAQs section that lists all the qualifying items.

XBLRewards8 · Nov 15, 2017

Hello deathdealer7888,

We see that you did not complete the purchase portion of this offer. Based on your purchases last month, it looks like you were expecting progress for "Cabin in the Woods". Cabin in the Woods was not an eligible purchase for this offer. Please be sure to
read the FAQ for each offer to see the eligibility requirements.

XBLRewards8

Hello deathdealer7888,

Apologies for the inconvenience. There was a server maintenance that delayed our processing. We have now recovered from this downtime and are currently catching up on this data. You should see the offer complete shortly in sequence, with the offers filling
in one by one as we process and complete them over the next few days.

XBLRewards8

Hello deathdealer7888,

We see that you did not complete the purchase portion of this offer. Based on your purchases last month, it looks like you were expecting progress for "Cabin in the Woods". Cabin in the Woods was not an eligible purchase for this offer. Please be sure to
read the FAQ for each offer to see the eligibility requirements.

XBLRewards8

Hello deathdealer7888,

Apologies for the inconvenience. We will adjust your account for completion of the offer, and you should see the Credits pending by the end of next week, at the latest.

XBLRewards8

Hello Iron Vader G60,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Since you are now a one star MyVIP, you can expect payback for your eligible purchases this month to appear as pending midway through the following month (January).

Smwutches

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates (preorders
are not eligible for VIP).

Have not received credits