Have not received code for 3 Free months of Groove Music Pass

Hello,

In late December, early January I found a promotional offer for 4 Free months of Groove Music pass with a paid month of subscription and signed up. After the trial month (1st free month) ended, I paid the regular subscription price for the second month and
have been waiting for the code to redeem for my 3 additional free months. My monthly renewal is just around the corner and I have yet to receive the code. I chatted with an online support operative and after confirming the offer does/did indeed exist, he directed
me her. Please help. I am enjoying the Music Pass Service but have no qualms about cancelling on principle.

Thank you!

:)

 

I have not received my 3 month free groove music code

I got the offer of taking up a free month trial of groove music and get 3 months free via code through the xbox messaging system. I have not received my code for the 3 months and it has been well over 30 days. I need my 3 month free code for groove music
like stated in the offer.

 

Microsoft groove 3 extra free months

I signed up for groove music pass and was told I'd receive a code for 3 extra months free and never received it I have been charged for this month now.

 

Hey TAZREX! Where did you originally see the offer advertised? Post back and let me know!

 

I'm pretty sure I first saw it on my Xbox Dashboard initially. I did not sign up immediately but signed up later that day. I am concerned because now all the links I found yesterday for this offer are either dead or just default to the Groove homepage, including
the one that had an end date of March 17 for the offer.

 

I found a link:

https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?ocid=groove_Web_4mosfree&crm=groove

All links in 3rd party website articles about the offer when I signed up in December no longer work.

 

If it helps, I have located my email receipt for signing up to Groove Music Pass on Dec 22, 2016 and can forward that if needed.

 

Hey TAZREX! I have sent you an Xbox Live message. Let me know if you have any other issues!