Have not received any codes from Pre-Ordering Quantum Break for Xbox One

Ordered Quantum Break on the 4th using link on Xbox.com about pre-ordering and received the codes, but I have not received any of the promised codes.

:)

 

Quantum Break PC and Alan Wake+DLC codes

I just spoke to customer support who redirected me here, I have not yet received any Quantum Break PC or Alan Wake codes after pre-ordering Quantum Break on Xbox One

Thank you!!!!

 

I have not yet received any of the pre-order codes for Quantum Break and support chat asked me to post here

Hi, I have not received any of the pre-order codes from pre-ordering Quantum Break for Xbox One. The chat person said to attach this ticket number [Mod Removed]. I am especially looking forward to receiving the Windows 10 code. Thanks!

 

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

 

Hey there LightForceUser!

As Bowski stated above, the appropriate teams are looking into the issue. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!