Have not received 360 collection codes with Gears of War 4 purchase

Discus and support Have not received 360 collection codes with Gears of War 4 purchase in XBoX Sales and Promo to solve the problem; I have contacted support twice over this and been told to wait the first time and to post here now, I purchased the Gears of War 4 Limited Edition Xbox... Discussion in 'XBoX Sales and Promo' started by IC1415, Nov 9, 2016.

  1. IC1415
    IC1415 Guest

    Have not received 360 collection codes with Gears of War 4 purchase


    I have contacted support twice over this and been told to wait the first time and to post here now, I purchased the Gears of War 4 Limited Edition Xbox One S and picked it up and installed the game on October 7, I was told that the codes for the 360 collection
    would be sent to me via xbox live message. I waited three weeks until October 28 and was told to wait, my turn would be soon.

    Nearly two weeks later I have received no codes, or definitive reason why others who purchased the game after I did got their codes before I even reached out to support the first time.

    :)
     
    IC1415, Nov 9, 2016
    #1
  2. THG NMZ
    THG NMZ Guest
    I haven't received Xbox 360 Gears of War Collection

    I have preordered Gears of War 4 on Gamestop.com digitally and i have not received Xbox 360 Gears of War Collection code
     
    THG NMZ, Nov 9, 2016
    #2
  3. Aldosari 95
    Aldosari 95 Guest
    Still have not received gears of war collection codes

    I have not received my gears of war 360 collection codes. I bought gears of war 4 on 10/27 through the Xbox Live store.
     
    Aldosari 95, Nov 9, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Have not received 360 collection codes with Gears of War 4 purchase

    Hey there -

    Thanks for the information. We've passed it along to the appropriate teams for them to investigate. When we have further information to share, we'll be sure to update your thread here.

    Thanks for your continued patience. Have not received 360 collection codes with Gears of War 4 purchase :)
     
    Miss Bijoux, Nov 10, 2016
    #4
  5. Smwutches Win User

    GOW 1,2,3, JUDGEMENT codes do not show up in windows 10

    You would have received the correct codes. As it states in the game's description: For a limited time, purchase and redeem your copy of Gears of War 4 and get the entore Xbox 360 Gears of War collection for use on Xbox One!

    So the codes are meant for console use not, Windows use. Gears 4 is the only one that's available in the Windows Store, so there would not be a way to download the 360 collection through Windows.
  6. Miss Bijoux Win User

    Afew months ago I redeemed a gears of war 4 xbox one bundle pack code on my xbox 360 it never came

    Hey James -

    Couple clarification questions for you. Are you looking for the Gears of War legacy collection for having purchased Gears of War 4 or something else? Also, is this Gamertag that you are posting from the account that received the codes? If the codes were
    sent to a different account, that Gamertag will have to post a new thread as we are unable to assist except with the customer that received the content.

    Let us know! :)
  7. ZyRawrrr Win User

    No Gears of War collection code with X box one 2 Gears of war(2T) Special Edition

    Hi there!

    As per the game description, "The Xbox 360 Gears of War collection includes Xbox 360 titles Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment. Each title works as part of the Xbox One Backward Compatibility program. 32GB of hard drive
    space required. To qualify, purchase and redeem Gears of War 4 on Xbox Live by December 31 2016. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption."

    I am pretty sure that you will receive the code in the soonest possible time. Just check your in-dash message on Xbox for the codes from time to time. :)

    https://www.microsoft.com/en-cy/store/p/gears-of-war-4/9NBLGGH4PBBM

    Thank you and have a wonderful day!
  8. OndoyBahista Win User

    Xbox One S Gears of War 4 Limited Edition - No codes for olders Gears of War

    Gears of War Collection promotion

    Note This promotion is not available in China or Japan.

    If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
    games:

    Gears of War

    Gears of War 2*

    Gears of War 3

    Gears of War: Judgment

    *Gears of War 2 is not available in Germany.

    These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.

    If you meet the eligibility requirements for the campaign but haven't received your code, you may need to check this out: >START HERE if you haven't received
    your promo game/points    <
  9. OndoyBahista Win User

    Another Gears of War collection code question

    The Xbox 360 Gears of War collection includes Xbox 360 titles Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment. To qualify, purchase and redeem Gears of War 4 on Xbox Live by December 31 2016. Tokens for download will be sent in waves
    through Xbox Live in-dash message system within one month of redemption.

    If you meet the qaulification for this promotion, you need to wait 7-10 days from the date of purchase before you receive the code via Xbox Messaging.

    If it is more than 7-10 days and you have not yet received the code, you can post at the General Sales
    & Promotions forums page    .
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Have not received 360 collection codes with Gears of War 4 purchase

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