Have not received 3 month’s free token from Father’s Day promotion

I purchased three months of Xbox Live gold on June 13th and was supposed to receive a token for an additional 3 months free within 12 days. When the code did not arrive within the specified window I contacted Xbox Sales support via telephone and was instructed
it should arrive by June 30th and was instructed to post in these forums for support if it didn’t arrive. I have yet to receive a token. I can provide my original order number upon request. Please help.

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DID NOT RECEIVE 3 MONTHS XBOX LIVE TOKEN

I PURCHASED 3 MONTHS XBOX LIVE BACK IN JANUARY, ON THE BASIS THAT I WOULD RECEIVE ANOTHER 3 MONTHS XBOX LIVE TOKEN FREE OF CHARGE AS PER THE CURRENT PROMOTION AT THE TIME. I HAVE STILL NOT RECEIVED ANY TOKEN. IT IS UNACCEPTABLE THAT MICROSOFT CAN GET AWAY WITH THIS.

 

Still missing 3 month token

Posted this 6 days ago in the other forum and now they said to post over here instead. I still haven't received my 3 month token and have not received an xbox live message either. Hoop #3. Please help out here.

1. promotion page on xbox.com

2. Purchased on 1/18/18 order 2697101606

Still missing my 3 month token from order. Thanks

 

I purchased on the US Microsoft Store site on June 15 and still have not received the free three months either. Terms and conditions said 10 business days until I receive the code. It has been well over this. I have contacted various customer service
reps with always being told they cannot help me and sending me to different reps. I even contacted via Twitter for help. No resolution yet.