Have not been able to claim a promotion that was offered on my Xbox One Dashboard

ISSUE: I was offered a "Go gold for $2" promotion on my Xbox Dashboard, but i was unable to claim it.

I spoke to support about the issue a couple weeks ago. They said I would hear back from them and I haven't heard anything.

So I contacted support again and was told:

"Xbox has it's own dedicated team to address your concern properly. And I can provide you a link wherein you can contact them directly about the promotion that you're looking for and all you need to do is to tell them about your issue. "

So here I am.

CONCLUSION: I am hoping to be able to claim the promotion that was offered to me.

Any help would be appreciated, Thank you for your time!

:)

 

Promotional Games Not Received

Hi. Thanks for the reply, but it's not the Games With Gold promotion. I know all about how that works. This was a promotion on the Xbox dashboard that offered me four games just for signing up. Killer Instinct, Powerstar Golf, Max: The Curse of The Brotherhood,
and one other game that I can't remember the name of.

 

Haven't received 600 MS points from renewing prepaid 12M Xbox LIVE card

I redeemed a Prepaid 12M Xbox LIVE card back on Friday, February 24, 2012 through a promotion on the dashboard that
said if you renewed your Xbox live with a Prepaid 12M Xbox LIVE card you would receive 600 MS points. i have not receive any points or been communicated to how
i would receive my MS points. This was not a xbox rewards promotion it was on the dashboard home screen.