have no game installed even though code says redeemed

Discus and support have no game installed even though code says redeemed in XBoX Games and Apps to solve the problem; hi, I've purchased an Xbox c/w a code for horizon 3, it started to download but failed now says code already redeemed but have no game!? pls help..... Discussion in 'XBoX Games and Apps' started by ChoiceRug405105, Sep 25, 2017.

  1. ChoiceRug405105
    ChoiceRug405105 Guest

    have no game installed even though code says redeemed


    hi,

    I've purchased an Xbox c/w a code for horizon 3, it started to download but failed now says code already redeemed but have no game!?

    pls help..

    :)
     
    ChoiceRug405105, Sep 25, 2017
    #1
  2. shuflie
    shuflie Guest
    Fifa 14 code trade in @ Game?

    You could try if you haven't ripped open the card. Even if you have opened it, if the game you take it to has a connected Xbox One they can redeem the code and cancel instead of confirming the install.
     
    shuflie, Sep 25, 2017
    #2
  3. Balcora
    Balcora Guest
    Warthog not showing up in DLC

    Hello,

    I redeemed the code awhile back through the Windows app, but I have not seen this on my Xbox One showing up Read to Install. It says the code was redeemed, but no indication of where DLC is or if it was installed?
     
    Balcora, Sep 25, 2017
    #3
  4. BigB EC
    BigB EC Guest

    have no game installed even though code says redeemed

    Check your ready to install games in the my games and apps section. If it is not there you might want to contact the place you purchased the code from.
     
    BigB EC, Sep 25, 2017
    #4
  5. BigB EC Win User

    have no game installed even though code says redeemed

    Check your ready to install games in the my games and apps section. If it is not there you might want to contact the place you purchased the code from.
  6. Cyrex XIII Win User

    Missing content in Need For Speed Payback Deluxe Edition Upgrade DLC claimed through Game Pass Ultimate perks

    I have this issue as well, I redeemed the code I got from my perks tab in game pass and it only managed to install the high roller pack. It keeps telling me to buy the deluxe upgrade even though I should already have it with that code redeemed.
  7. xRazorbladex Win User

    I got this code to download Forza Horizon and it won't download

    When you say it won't download, can you be more specific.

    Does the code not say its valid when you redeem it? You are able to redeem the code but the game it self won't install? Is the install staring but not finishing?
  8. maxen Win User

    How do I use my loyalty Killer Instinct reward?

    If you haven't yet redeemed it, on the Xbox One say 'Xbox, Use a code' and you can either type in the 25 characters or hold up the QR code to the Kinect sensor. You can even find this option by using the controller to go My Games & Apps/Use A Code

    If you have redeemed it, go to My Games & Apps and highlight Killer Instinct. Press the Menu button, then Show all Add-Ons. You should see the content there. It should either say 'Installed' or 'Download Again'

    If it says Installed then it's already on your system.
  9. HeartDead Win User

    Inquiry on Sea of Thieves Ebon Flintlock promotion

    It seems that even though I have redeemed the code, the skin does not appear in my game. Upon further inspection with the help of a member of xbox support, in my purchase history it says that the mixpot codes have been redeemed, but the payment says USD,
    rather than GBP like the rest of my purchase history. It also doesn't seem to have a hyperlinked name which diverts me to the item page like the rest of my purchase history.
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