Have never recieved a reward to the best of my knowledge since 2014....???

Your lifetime credits include all credits that you've earned since joining the program. So it does include credits that are still pending as well as any that have been deposited.

If all of them are pending, support will check why.

If some of them have been deposited, your rewards statement on the MyRewards section of the site will list when deposits took place. You can verify deposits into your account at http://commerce.microsoft.com

Hello Bulldog UFK,

We only see 12200 Lifetime Credits for your account. 11400 of those Credits have already been deposited into your account, and 800 are pending. Credit deposits into currency can be viewed from your commerce page at (https://commerce.microsoft.com/).

In order for support to check into your account, you will need to post in the support section of this forum. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need
to have at least 1 star level in order to receive VIP rebates.

Hello MrZombieTheIV,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

We only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are at 1000 or more pending
Credits. There will be a button on your MyRewards page.

snap it states once you have reach a total of 5,000 each 5,000 will automatically be deposited at the 15th or 30th of each month i have 14,500 and mine same again was supposed to of been deposited by today yet america is 5 hrs ahead of uk gb yet still its
15th its almost 7pm and still nothing no sign of my reward points either let alone my points or vip rewards that i have not recieved since 2014 yup lived and raged and annoyed so can totally see where your coming from aswell id like to know when reward points
will be credited