Have Microsoft make Halo Reach Games with gold for January 2018

I also have the same problem, when I want to play halo 5 the same message shows up "multiplayer is required" and my gold expires until January 2018.

Never Alone was a Game with Gold at the beginning of January 2018. Do you still have a gold membership? A gold membership is required to play these games.

As was also previously mentioned try deleting your gamertag from the console, power cycle it then redownload it to see if that helps.

1) Purchased on Xbox.com (Player Unknowns Battlegrounds Promo, Buy 3 months of gold and get a token for 3 months)

2) Order number 1412696703 on January 23, 2018

1. I believe I purchased 3 Months of Xbox Live Gold via the via the promotion's page at Xbox.com

2. I purchased on January 23, 2018 / Order number 6275751759 so I qualify for this promotion, since it was purchased between 1/15/2018 and 1/30/2018.

Please advise and give me my 3 months

Hello vincentfr1908,

Apologies for the confusion. A Games with Gold title from January last year was Van Helsing: Deathtrap. We can confirm that the title from January 2018 was The Incredible Adventures of Van Helsing, and that your playtime for that title was enough for that
month. We have escalated this issue to another team to investigate. Once they inform us on why this offer has not yet completed, we will update this thread. Apologies for the inconvenience.