Have I got gold level rewards

UltimateKGB · May 24, 2017

Hi Support,

Every time I log into rewards and look at my VIP Star Rank I am getting the following message - Don't lose your Gold VIP status! Renew today to keep getting 8% back in the Xbox Store.

I had renewed for 3 months before my Gold expired earlier this month and have since renewed for another year taking me to September 2018.

Can you confirm that I am still getting double 8% rewards.

Thanks

:)

flupke-DEC4E39B-7E17-44E5-B081-A31E64817015 · May 24, 2017

no yolo level 1 and 3 - level 2 i got

Hi, i completed level 1,2 and 3 from the YOLO reward program. But i only have got level 2 reward. Why not the other rewards?!

Karazun · May 24, 2017

Robo-rewards: missing the 2000 extra points for „C: \ COMPLETE“ Mission

Hello,

I finished all the robo-rewards Levels („C: \ LAUNCH“, „C: \ ACTIVATE“, „C: \ EQUIP“), but i didn't got the 2000 extra points till now.

The „C: \ COMPLETE“ Mission is marked as done (the medal is Gold or Yellow) but i didn't received the 2000 extra points. At my Premium Level site there listed just the 8000 points for the robo-rewards Level 1 - 3.

XBLRewards8 · May 25, 2017

Hello UltimateKGB,

We can confirm that you are currently being processed as a Gold member in our systems. Apologies for the confusion. A recent change in how subscription data was formatted appears to have caused the webpage to incorrectly detect subscriptions are ending in
the next 14 days, which is why you are being prompted to renew. We hope to have this issue corrected and the message removed shortly. Again, apologies for any alarm caused by this incorrect message.

XBLRewards8

Hello UltimateKGB,

We can confirm that you are currently being processed as a Gold member in our systems. Apologies for the confusion. A recent change in how subscription data was formatted appears to have caused the webpage to incorrectly detect subscriptions are ending in
the next 14 days, which is why you are being prompted to renew. We hope to have this issue corrected and the message removed shortly. Again, apologies for any alarm caused by this incorrect message.

Scot C. Guillory

Well I am curious about this because I have had xbox live gold for years and my Microsoft rewards is only a level 2 and not Level 2
+Xbox Live Gold, what do I do to get the proper rewards?

Patrick M. Martin

I believe that particular reward is based on your Tier level and is a special reward for the some of the problems that have occured with the Forza 5 (You're tier leve 5 and got 5,000,000; I'm tier level 6 and got 6,000,000). I think you'll still see rewards
in the future for the other games. If you make it to tier level 6 you should see new rewards on Horizon and FM4.

jockel142

I buy Games at the official Microsoft/Xbox Store, but i dont take Points at the Reward Programm.

Why not? Im on VIP-Level 1 and have Gold (2% Reward-Points)

XBLRewards8

Hello potrick420,

We see that you are being tracked as a Gold member, and that you have been being awarded at a Gold payback level. We do not see that we are not acknowledging either your Gold status or your Rewards membership.

Have I got gold level rewards