Have had errors 8015190B or 80151909 for months

a British Melon · May 4, 2014

I have been unable to play online for months now with the errors stated above just being shoved at me. No support page on here has helped, and the issue has not been resolved (http://forums.xbox.com/xbox_forums/xbox_support/xbox_360_support/f/9/t/1617554.aspx).
Seriously, look at the support in that thread, no help at all. I am not with Comcast, so that excuse is out of the window. I am prompted to reset my router (funny, because my Sony and Apple products have no issue, neither do my other Microsoft products) which
is a 50/50 chance of allowing me to play online. As soon as my Xbox is turned off, the issue reappears. When I test connection it says service is up and running, but the Xbox cannot connect to either my internet, or Xbox Live.

I want to know if there is a way to fix this (I have literally formatted my 320gb hard drive, deleted cache...like 20 times, reset internet settings to factory, downloaded profile over and over again), or if Microsoft will refund me my live for this. I am
so sick of this company. No help whatsoever, support just sends you to redundant support pages that are no help. I have spent hundreds of dollars on the Markplace alone (not including the live paid for on my 3 accounts, or the physical games I have bought).
I am ready to just make this thing a dedicated FIFA career manager console, since that's all Xbox is good for from my perspective. Time to get a PS4 I guess if this cannot be resolved.

:)

PetrX81 · May 4, 2014

error code 80151909 and 8015190b

Hi.....i have the problem 80151909 and 8015190b. I can´t connect to xbox live :-(

AngBrat · May 4, 2014

cant sign in please help

Same, but I am getting 80151909/8015190B error. Do you have Comcast/Xfinity as your ISP by chance?

BobbyTheCactus · May 4, 2014

Hello, You may need to request a console repair at www.myservice.xbox.com

BobbyTheCactus

Hello, You may need to request a console repair at www.myservice.xbox.com

AngBrat

Same, but I am getting 80151909/8015190B error. Do you have Comcast/Xfinity as your ISP by chance?

b4w8

I've been getting 80151909 and 8015190b error codes, and after three days i managed to get back on live only to get booted with the same error codes

MisterBalloons

Hey Everyone,

I'm going to be locking this thread since it is very old and long winded, but before doing so I am going to provide the support articles for both error codes. Hopefully those who visit this thread in the future will find it helpful!

8015190B and
80151909

Cheers!

b4w8

Hey taidara, I was getting a live connection error, so a red x between internet and live, and it was my xbox's were constantly giving me 80151909 and 8015190B error codes, just logged on right now and it appears that its all running again. But like I said
in my original post, I reset my router, restored my network to factory settings in the test window, and opened the necessary ports for port forwarding, 88, 53, etc. and after all my both my xbox were running like normal, an hour later they went down and continued
giving me 80151909 and 8015190B codes. And again they are now working like nothing has happened these past four days.

Have had errors 8015190B or 80151909 for months