Have gold but it keeps telling me to buy gold to play online

catfish85bridge · Dec 26, 2015

I just got my xbox one and tried to play multiplayer than it said i needed gold i used my code and then it says i already have gold

:)

Riomegon · Dec 26, 2015

Xbox One Bundle 14-Day Gold Code Not Working!

I have the same exact issue... When I registered my code it worked fine... but now I can't play online at all... it keeps telling me to buy a gold sub...

PrototypeNinjaZ · Dec 26, 2015

Xbox One Saying I don't have gold membership.

My gold membership don't work. When I use the 14 day xbox gold it says I already have gold membership, so I'm confused it won't let me play bf4 or FIFA 14 multiplayer a on xbox one. I usually buy 1 month gold just don't know why it's happening to me. Keeps
telling me I got gold but won't let me go on multiplayer a it keeps saying I need gold even when it's telling me I got gold I'm confused?????

{Parity} · Dec 27, 2015

Try logging out of your console and logging back in. If that doesn't work then remove your profile and re-download it. Let us know if that works for you. Good Luck!

SlickStarfish16 · Dec 28, 2015

I am having this same issue and have done all of the things you suggested. Nothing works! It is SUPER frustrating. I keep getting kicked off the chat with the support people too. My kids want to play minecraft online with friends and we've been trying to
resolve this for 3 days now.

SlickStarfish16 · Dec 28, 2015

However my issue is a little different. I have gold set up but when I try to do anything it tells me I need to buy gold. If I try to do that it says I already have it. WTF?

{Parity} · Oct 31, 2018

You may need to call Microsoft support for the account problems. ]

800-469-9269

Xbox phone support

{Parity}

You may need to call Microsoft support for the account problems. ]

800-469-9269

Xbox phone support

{Parity}

Try logging out of your console and logging back in. If that doesn't work then remove your profile and re-download it. Let us know if that works for you. Good Luck!

SlickStarfish16

However my issue is a little different. I have gold set up but when I try to do anything it tells me I need to buy gold. If I try to do that it says I already have it. WTF?

SlickStarfish16

I am having this same issue and have done all of the things you suggested. Nothing works! It is SUPER frustrating. I keep getting kicked off the chat with the support people too. My kids want to play minecraft online with friends and we've been trying to
resolve this for 3 days now.

Riomegon

I have the same exact issue... When I registered my code it worked fine... but now I can't play online at all... it keeps telling me to buy a gold sub...

Have gold but it keeps telling me to buy gold to play online