have duplex app i cant use the cross to change channels it s only enabled for using the...

Hello mario david calderon crucci,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

Hello mario david calderon crucci,



Greetings!



Thank you for posting in Microsoft Community.



It appears that you are trying to map the buttons for your remote media to be use it to change channels. Let us help you get to the bottom of this.

We would like to ask few questions to help us isolate the issue further.

1. Are you referring "remote media" like the remote control of your TV or the Xbox controller?

2. Can you send us a screenshot of the remote media that you are referring?

3. What specific apps are you using wherein you want to change the channels?



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Velazque.e112, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry and I understand that you are having trouble changing channels using the cross on your controller instead of the joystick. Although I couldn't find specific information about the Duplax app, I can provide you with some general steps that might help you adjust your controller settings:

Don't despair, follow the steps below!

Open your controller's settings app.

Select the control you want to edit.

Choose to create a new profile or edit an existing profile.

Press the left bumper or right bumper to move to the left stick or right stick.

Then you can choose your settings

These steps are general and may vary depending on the control and application you are using.

Thank you very much for your patience and understanding! If you need anything else, don't hesitate to contact us again.

I hope I can solve it with the tips you gave me, thanks for the real advice.

It worked all fine and I could see the picture and volume just cant change the channel through the one guide but No I don't have the Kinect I can change my channel with my regular remote on the xbox one but I cant use the one guide with it so its kind if
pointless, but I was wondering would the Xbox one media remote work for changing the channels through the one guide? or do I need the Kinect no matter to change channels through one guide? Kinda pointless if I cant use the one guide and just my regular remote
on my xbox, ill go out and get the media remote if that's what I need