Have been trying to purchase Minecraft Story Mode for 2 days ......

Hello,

All I can suggest is that when you are on xbox.com you check the country in the bottom left hand corner is actually where you are. If not just click the country and a list will come up to choose from. If this is mismatched with your console it can prevent
purchases.

With credit cards its the address listed on your account has to match the card for security reasons.

With paypal you may have to remove that payment form then re-add it if none of the above works.

Good luck & happy gaming

The Explorers pack is not eligible for that offer.

Which content is eligible for this offer?



Level 1: Hit the Trail You must spend at least $30 before tax on eligible games for Xbox One and Xbox 360. This offer does not apply to purchases made in the retail Microsoft Store. Digital Games must be purchased in the Microsoft Store on your Xbox or
on Windows and be from this list of approved titles: Assassin's Creed IV Black Flag, Assassin's Creed Triple Pack: Black Flag, Unity, Syndicate, Assassin's Creed IV, BioShock Infinite, Borderlands, Borderlands 2, Borderlands: The Handsome Collection, Borderlands:
The Pre-Sequel, Call of Juarez: The Cartel, Call of Juarez Gunslinger, Civilization Revolution, Fe, Firewatch, Mad Max, Metal Gear Solid V: The Definitive Experience, Metal Gear Solid V: The Phantom Pain, Minecraft, Minecraft: Story Mode - Adventure Pass (Additional
Episodes 6-8), Minecraft: Story Mode - Episode 1: The Order of the Stone, Minecraft: Story Mode - Episode 2: Assembly Required, Minecraft: Story Mode - Episode 3: The Last Place You Look, Minecraft: Story Mode - Episode 4: A Block and a Hard Place, Minecraft:
Story Mode - Episode 5: Order Up!, Minecraft: Story Mode - Episode 6: A Portal To Mystery, Minecraft: Story Mode - Episode 7: Access Denied, Minecraft: Story Mode - Episode 8: A Journey's End?, Minecraft: Story Mode - Season Pass, Minecraft: Story Mode - Season
Pass (Episodes 2-5), Minecraft: Story Mode - Season Pass Deluxe (Episodes 2-8), Minecraft: Story Mode - Season Two, Minecraft: Story Mode - Season Two - Episode 1, Minecraft: Story Mode - Season Two - Episode 2, Minecraft: Story Mode - Season Two - Episode
3, Minecraft: Story Mode - Season Two - Episode 4, Minecraft: Story Mode - Season Two - Episode 5, Minecraft: Story Mode - Season Two - Season Pass, Minecraft: Story Mode - Season Two - Season Pass (Episodes 2-5), Minecraft: Story Mode - Season Two - The Complete
Season (Episodes 1-5), Minecraft: Story Mode - The Complete Adventure (Episodes 1-8), Minecraft: Story Mode - The Complete Season (Episodes 1-5), Minecraft: Story Mode Season Two - Episode 2, Minecraft: Xbox 360 Edition, Minecraft: Xbox 360 Edition, Rebel
Galaxy, ReCore, Red Dead Redemption, Rise of the Tomb Raider, Rise of the Tomb Raider: 20 Year Celebration, Tales from the Borderlands - Episode 2: Atlas Mugged, Tales from the Borderlands - Episode 3: Catch a Ride, Tales from the Borderlands - Episode 4:
Escape Plan Bravo, Tales from the Borderlands - Episode 5: The Vault of the Traveler, Tales from the Borderlands - Season Pass, Tales from the Borderlands - Season Pass (Episodes 2-5), Tales from the Borderlands Complete Season (Episodes 1-5), The Gunstringer,
The Long Dark, The Minecraft: Story Mode Bundle, The Technomancer, The Witcher 2: Assassins of Kings, The Witcher 3: Wild Hunt, The Witcher 3: Wild Hunt - Complete Edition, The Witness, Tropico 3, Tropico 4, Tropico 5, Tropico 5 - Complete Collection, Tropico
5 - Penultimate Edition, Wasteland 2: Director's Cut, Westerado: Double Barreled

It sounds as though you purchased Minecraft Story Mode instead of regular Minecraft. Story Mode is just a Minecraft story, there is no building. You would need Minecraft in order to build.

Did you purchase Red Dead Redemtion 2: Story Mode, or did you purchase Red Dead Redemption 2 the full game?

Story Mode is just an add-on for Red Dead Online. If you had access to Game Pass games you could download RDO and then purchase Story Mode to play the single player. RDO has been removed from Game Pass. If you only purchase Story Mode, you will now need to purchase RDO to keep playing the single player.

So to wrap it up, to play the single player portion you need to have purchased either the full Red Dead Rredemption 2 game or you have to have purchased BOTH Red Dead Online and it's Red Dead Redemption 2: Story Mode add-on.

Story Mode is merely an add-on for RDO. It is not the full single player game.

Same for me. I have 3 achievements in Minecraft Story Mode Episode 5 that are stuck at 100%. All 3 say "Done... Unlocking", and it's been around 4 days now