Has anyone else used game pass points to purchase one month game pass and it just disappeared?

Hey Nick!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your subscription. I am here to help.

It seems we have been receiving similar cases lately.

It would be best to have you reach out to Microsoft Rewards Support as they have the tools to check and perform an in-depth investigation regarding the subscription being removed from the Microsoft Rewards database. You can contact them through this link:

https://rewards.bing.com/support

Thank you for your time. I hope you have a great day!

Has anyone else not received their rewards for Cosmic Rescue? I finished it about a week early and to my knowledge have not gotten the points or the month of game pass ultimate since I’m pretty sure my expiration date is still the same.

Going. For gold. 3 months for $1

Look at all other services that Microsoft provide. Game pass, Game pass ultimate, and rewards program. Who else has this? You can get your live with rewards points, not just for free games.

I am having the same issue but with Game Pass. I was charged for this month(November) a few days ago and just this evening the Game Pass tab disappeared from My Games & Apps on my Xbox.

Hi Sergio!

How come it disappeared? Where exactly did you purchase the Minecraft game?

Did you purchase the license of the game itself or just the subscription for Game Pass? Because Minecraft game can be played even if you didn't buy it just by having the Game Pass subscription.