Has anybody else had issues with their series x not recognizing disc?

Discus and support Has anybody else had issues with their series x not recognizing disc? in XBoX on Consoles to solve the problem; About 3 or 4 months ago I purchased a regular DVD movie from Redbox, put it in my console to watch it and nothing. I have the DVD app on it and... Discussion in 'XBoX on Consoles' started by Draxxan, Aug 8, 2023.

  1. Draxxan
    Draxxan Guest

    Has anybody else had issues with their series x not recognizing disc?


    About 3 or 4 months ago I purchased a regular DVD movie from Redbox, put it in my console to watch it and nothing. I have the DVD app on it and everything. It don't show that theirs a disc in it at all. So I tried a non Redbox movie and the same thing happened. Music CDs are the same way. Now I just purchased a game and the only way I can get it to work is a restart. Any help would be appreciated.

    :)
     
    Draxxan, Aug 8, 2023
    #1
  2. Draxxan Win User

    Has anybody else had issues with their series x not recognizing disc?

    Well I tried the power mode solution as instructed, even though my console was already set to energy saver mode. It didn't work for DVDs. I have the latest update, which I'd like better if you could customize it. I've reset my profile, reset my console making sure to save my saves and apps. I've even had it sent in to have it looked at by an Xbox service tech only to have it returned no service required. I even called tech support but they wasn't able to help. If anybody can think of anything else I'm all ears.
  3. FernandoCarvalhoPV Win User

    Has anybody else had issues with their series x not recognizing disc?

    Hello, my name is Fernando, an independent consultant. Hope you are doing great. I will be more than happy to help you with your query today. Try these procedures: The instant power mode setting makes the console unable to read the disc, so here it is suggested that you change the power mode and turn the console off and on.

    Follow the steps to do this:

    On the console > press, Xbox button > to open the guide.
    Now go to System > Settings
    Choose Power & Startup > Power & Startup Mode
    And in the Startup and Startup Mode window > click on Power Saver button.
    Then press the Xbox search button for 10 seconds to perform a hard power cycle. And when the console shuts down completely > press the search Xbox button to restart it.
    And insert the disk again > wait for a few seconds and check if the disk not reading search Xbox is resolved or not, or else go to the next solution. Procedure 2: Most of the time, an older software version on your console can also cause these issues. So in case you have not downloaded the latest version then you might have this issue. Therefore, it is suggested to use the latest version of console software available to avoid this error issue.

    Below are the steps to update the console: To perform the software update procedure, please make sure that your search Xbox One is connected to the internet. After that, launch the user guide by pressing the Xbox search button on the controller and go to Profile and system. Then follow the steps to install the update:

    Now, go to Settings in your Xbox search.
    Then select the System option.
    Here, check if there are any updates available. If found, download the update and install. Once installed, restart your Xbox console. Hope I helped, see you soon!
  4. mrstupops Win User

    MODERN WARFARE 2 DISC NOT READING

    I had three discs from different stores..

    My brother had the same issue.

    The last disc (which wouldn't read on my One X or my original Xbox one) works perfectly fine on my Series X.

    It's not a faulty disc.

    It's older drives and cross gen games.

    My One X played everything else perfectly.

    It's an issue with these cross gen x/s discs..

    Nothing you can say is going to convince me otherwise..
  5. Dizzintut Win User

    2 years and they haven't fixed this!!??

    All I know is that the only console I own that has this problem is my Xbox Series X. I have no other issues with anything else. My phone, my roku, my ps5, my switch. Everything else connects to my network just fine. This is a problem the Xbox Series X has had since it came out.
  6. Tezzerrific Win User

    MW2 crossgen bubdle

    series x has disc drive and the series s does not

    smart delivery is so it downloads the content for the specific console

    hence why the game case has series x and xbox one advertised on it. the disc can be used in series x and xbox one consoles, the series s does not have a drive therefore requires digital purchase.
Thema:

Has anybody else had issues with their series x not recognizing disc?

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