Harry Potter und der Gefangene von Askaban [Harry Potter and the Prisoner of Azkaban ]

Hello

no thats no error code.

It says please download the game again.

sorry my english is not god

i am from germany 😅

Here
is a picture

Hello Matthias,

Thank you for keeping us updated. That does seem like a weird error message for a disc game. Now, there are a few things that would cause this problem. Either the hard drive you are using is not an official Xbox hard drive, your console needs an update or
the disc is unreadable and needs to be replaced.

Try making sure your
console is fully up to date.

Hope this helps!

Hello

i have a xbox hard drive

but why doesnt start the disc?

Hi there,

Thanks for getting back to us in regards to this error message. If possible, download the content to a different storage device, such as a USB flash drive, and then try to play or use the content again. Also, I would recommend to
reinstall the latest Xbox 360 update, follow these steps:

1. Clear the system cache. To do this, see the "Clear the system cache" section above.
   
2. Roll back and then reinstall system updates. To do this:
   1. Press the Guide button
      on your controller.
   2. Go to settings and select System.
   3. Select Storage.
   4. Enter the following button sequence: X, LB, RB, X, LB, RB, X.
      
   5. Select the option to roll back all system updates that are installed. The console will restart automatically and then download the updates again.

Let us know if this helps.