Hardware problem after update software

Discus and support Hardware problem after update software in XBoX on Consoles to solve the problem; My console hardware problem today. Please help me. 58a11402-9381-437e-99f7-46291f0bfa5b Discussion in 'XBoX on Consoles' started by SonsyFaun854544, Apr 5, 2017.

  1. Hardware problem after update software


    My console hardware problem today. Please help me.

    :)
     
    SonsyFaun854544, Apr 5, 2017
    #1
  2. Hardware or Software Problem

    Hello,

    Since the first update in 2018 my console has been having issues. One of said issues is games, apps, and everything else taking too long too start (even xbox idle). The only way to fix this is to power cycle, however it is only fixed for 15 minutes to an
    hour before I have to power cycle again. When this happens I cannot do anything on my console game or app wise. I have tried to factory reset and got no results, even tried to edit startup settings (which seemed to help others) and still got nothing.

    Any help would be very appreciated, would love to be able to play my Xbox without my games black screening after half an hour(ish).

    P.s.) As of yesterweek games will not install or download after 15-45 minutes without a power cycle.

    Oh and my console is the first XB1 to be released after the "Day One" Edition. Got mine on day 1 but it was the normal version.
     
    ShadowChaosTime, Apr 5, 2017
    #2
  3. WPAK
    WPAK Guest
    Hardware or Software Problem

    Hi there,

    if a power cycle will only fix it temporary, then I suggest doing a factory reset (with keeping Games and Apps installed)

    See this links for the steps on how to perform the factory reset: https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

    Keep in mind that you will need the account credentials in order to download your profile again.

    If this doesn't fix the issue either, then it might be a hardware issue and I suggest contacting Xbox Support to see if they have any other steps to try.

    To contact Xbox Support use Contact Us | Xbox Support
     
    WPAK, Apr 5, 2017
    #3
  4. Hardware problem after update software

    What is your console hardware problem?
     
    Internet Expert, Apr 5, 2017
    #4
  5. xaldin19
    xaldin19 Guest
    What is the problem aswell could be the same one i am having now.
     
    xaldin19, Oct 31, 2018
    #5
  6. xaldin19 Win User

    Hardware problem after update software

    What is the problem aswell could be the same one i am having now.
  7. Internet Expert Win User

    Hardware problem after update software

    What is your console hardware problem?
  8. WPAK Win User

    Hardware or Software Problem

    Hi there,

    if a power cycle will only fix it temporary, then I suggest doing a factory reset (with keeping Games and Apps installed)

    See this links for the steps on how to perform the factory reset: https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

    Keep in mind that you will need the account credentials in order to download your profile again.

    If this doesn't fix the issue either, then it might be a hardware issue and I suggest contacting Xbox Support to see if they have any other steps to try.

    To contact Xbox Support use http://support.xbox.com/contact-us
  9. YeahDude Win User

    Can NOT remove myself from the XBOX PREVIEW! XBOX support is going in circles...

    Did you read my original post? it's not a connection problem. it's a hardware problem on multiple devices! HDMI/screen on/off...

    Oh and the software update isn't showing after removing the preview account/device.

    I have tried an offline update, it shows the same after the update is the same........................
  10. BoogalooJones-29FDFA Win User

    Tv on Xbox One stuttering!

    Having the same issue as Mojo, problems didn't start until after the update. I think, our problems at least, are software related, not hardware. Which sucks because we most likely have to wait on M$ for an update.
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Hardware problem after update software

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