Hardware issues

Hi hammerhawker,

Sorry you're having issues with your Xbox. Try running through the suggestions above. If they don't resolve your issue, I would suggest doing a repair, or if you would like further assistance I would suggest creating your own thread so the community can
best assist with your exact issue.

I've tried both re-installing & the factory reset. Same issues. I think it's probably going to be a GPU issue, but it's strange that it ONLY happens on 2 games?! (thanks for replying so quickly btw!).

Also, £84 for the repair... and I imagine I will have to pay for the shipping too... ouch.

I used to have the same issue i thought it was my router but i found out its was the batteries and charger i had for my controllers i figured that out when i got a new battery kit and charger when my cat chewed up the power cord for my old one

Are you in an area where there are alot of electrical signals (routers, phones using Bluetooth, etc..) thats been an issue for me and others. Try moving your console away from any routers and the like, and see of that helps.

Hi Buddy;

Sometimes Internet drops on me too, alot. During game play and after; I found my internet speed reduce badly. It was too slow to on games. It's best to re-boot the cable modem & re-boot the router. It tells the internet provider to restore you internet speed.

Turn off the XBox for any 1hour or 2hrs more. When your modem & router is back up. Check your internet speed online. Turn on your XBox.

Check internet on XBox..

https://beta.support.xbox.com/help/Hardware-Network/connect-network/xbox-one-network-connection

Check Network:

https://beta.support.xbox.com/xbox-live-status