Hard drive maybe?

Hi, Brad! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

Unfortunately, beyond basic troubleshooting, this is not something I, or other users on these forums would be able to help with. Per Community guidelines, users on these forums can't discuss or assist in any kind of self-repair process. Breaching these rules could lead to being suspended or banned from the Community Forums.

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For your reference, the following text has been quoted from a thread by MVP, Xbox Ambassador, and Volunteer Moderator, 'bowski477'.

"Please do NOT:

- Discuss changing the way your Xbox operates including modding, chipping, emulators, altering, self-repair, glitching, hacking, exploiting gameplay"

Source - https://answers.microsoft.com/thread/d5108514-749c-490e-8e46-080259b8f0a5

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To clarify, may I ask exactly what you mean when you say it just freezes up upon booting to the startup troubleshooter? Is it not responsive to controller input while on that menu?

I'll be looking forward to your reply.
Best regards.

Glad it's sorted.Enjoy your game.

@PalmettoBling - Thanks for your answer. Unfortunately that didn't work but I appreciate you taking the time to try to help me ;-)

@Daft Badger. That worked, thank you very much ;-)

DriftingMiner87 - rather than spamming the forums with duplicate postings on old threads, why don't you start a thread of your own and post in detail what your problem is.

Hello

I have borderlands 2 on disc but i recently bought a new xbox so i put the disc in and its says it is an error so i decided to buy the game off of the marketplace and it said the same thing so i cleared the cache and everything like that but it is still
doing it i am not sure what to do can someone help thanks.

Will