Halo Wars Definitive Edition Missing

Discus and support Halo Wars Definitive Edition Missing in XBoX Sales and Promo to solve the problem; I was told by Eufemio via chat to post here! I installed Halo Wars 2 Ultimate Atriox Edition on the 17/2/17 on my Windows 10 PC and I can't install... Discussion in 'XBoX Sales and Promo' started by Hakek2k, Feb 22, 2017.

  1. Hakek2k
    Hakek2k Guest

    Halo Wars Definitive Edition Missing


    I was told by Eufemio via chat to post here!

    I installed Halo Wars 2 Ultimate Atriox Edition on the 17/2/17 on my Windows 10 PC and I can't install Halo Wars: Definitive Edition! It does say I own this product in the store but no download option!

    Can I please have a new key to get access to this game?

    Windows 10 Version 1607 (OS Build 14393.693)

    Thanks

    Regards,

    Serhat

    :)
     
    Hakek2k, Feb 22, 2017
    #1
  2. Дмитрий _UVAO_
    Дмитрий _UVAO_ Guest
    Halo Wars 2 Ultimate edition

    Not available Halo Wars Definitive Edition included with Halo Wars 2 Ultimate edition (pre-order). Where is my Halo Wars Definitive Edition?
     
    Дмитрий _UVAO_, Feb 22, 2017
    #2
  3. XxpowrgamrxX
    XxpowrgamrxX Guest
    Halo Wars Definitive Edition

    I just got the Halo Wars 2 Definitive Edition, how do I get the key for Halo Wars 1 Definitive Edition
     
    XxpowrgamrxX, Feb 22, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Halo Wars Definitive Edition Missing

    Hey there Hakek2k!

    We've resent your code to your Xbox Live Message center. Be sure to take a look

    Xbox Live Messages    . If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting    .

    Cheers!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Feb 24, 2017
    #4
  5. MissyQ Win User

    Lies, lies... and horrible customer service...

    To jump in on what Miss Bijoux is saying, the description of
    Halo Wars 2 Ultimate Edition     also clearly states that it can take 7-10 days before you get your code after pre-ordering (emphasis my own below). Sometimes you'll notice that there's a delay, but they tend to be really good about sending those out. Phone
    and chat cannot help you until you've waited that time frame because it's a legal thing. Also, note that Halo Wars Definitive Edition
    only comes with the Ultimate Edition pre-order, not the regular pre-order.

    *Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition.
    The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
    However, please do post back with what Miss Bijoux is looking for. She can definitely help you out, or at least get your situation sorted. :3
  6. duckonquack892 Win User

    Halo Wars Definitive Edition code

    pre ordered Halo Wars 2: Ultimate Edition.

    Halo Wars Definitive Edition downloaded but I can't play it.
  7. uich-[xboxvenue] Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition
  8. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
  9. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
Thema:

Halo Wars Definitive Edition Missing

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