Halo Wars Definitive Edition: getting the code is like an odissey

Discus and support Halo Wars Definitive Edition: getting the code is like an odissey in XBoX Games and Apps to solve the problem; So, let me explain the situation. I pre-ordered HW2 Ultimate Edition especially to play Halo Wars Definitive Edition. Now, i pre-ordered the game on... Discussion in 'XBoX Games and Apps' started by SolidSnake1518, Dec 27, 2016.

  1. Halo Wars Definitive Edition: getting the code is like an odissey


    So, let me explain the situation. I pre-ordered HW2 Ultimate Edition especially to play Halo Wars Definitive Edition.

    Now, i pre-ordered the game on the 25th of December thinking that the code for HWDE would have been immediately available (since the day it launched was 20th of December). From that time it started my "odissey".

    Contacted support via chat multiple times to let me understand the situation. They were not clear and they also haven't give me the code.

    Now, the problem is that there's missing a common procedure for the distribution of this code. The support tells to wait 7- 10 days and the only way is by message on xbox live. Then you go on reddit or other forums and you see that people that pre-ordered
    even the 26th got their HWDE code via support because maybe they got lucky and found someone "good"

    I think that it's really not good to deal with customers this way. Mostly because the majority of people are loyal customers that bought the game in time for christmas just to play with that great game that Halo Wars is. Please, try to solve this matter
    or at least give us clear information.

    :)
     
    SolidSnake1518, Dec 27, 2016
    #1
  2. Code issue

    I have not received my code for Halo Wars definitive edition after I pre-ordered Halo wars 2 ultimate edition and it's getting annoying, any help.
     
    InnovatorOf209, Dec 27, 2016
    #2
  3. MLG RIDDLE
    MLG RIDDLE Guest
    Halo wars 2 definitive edition

    redeemed my preorder for halo wars 2 untimate edition and never got my halo wars definitive edition code. I can play halo wars 2 but like I said never received the code
     
    MLG RIDDLE, Dec 27, 2016
    #3
  4. uich-[xboxvenue] Win User

    Halo Wars DE code has not arrived not yet

    I didn't recieved my code for Halo Wars: Definitive Edition, and I purchase Halo Wars 2: Ultimate Edition
  5. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
  6. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
  7. Mister Beep Win User

    Halo Wars Definitive Edition code

    As mentioned in the description of Halo Wars 2: Ultimate Edition, codes for Halo Wars: Definitive Edition will go out 7-10 days after your pre-purchase of Halo Wars 2: Ultimate Edition. Since you just bought it, please post a new thread if you don't get
    a code after 10 days.

    Thanks for posting!
  8. JokeKi Win User

    Halo Wars Definitve Edition Missing Code

    The code I was referring too was the code for the Halo Wars Definitive Edition.
Thema:

Halo Wars Definitive Edition: getting the code is like an odissey

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