Halo Wars Definite Edition code not coming after 7-10 days

Hi I pre-ordered Halo Wars Ultimate Edition on the 28th of January but no code for HW DE has been sent to my messages even when it's been over 7 -10 days. Can anyone help me out? Thank you.

:)

 

Halo wars definitive, still don't have code.

Hey Branthers,

When did you purchase Halo Wars 2: Ultimate Edition? The Halo Wars: Definitive Edition code will be sent to you 7-10 days after purchasing Halo Wars 2: Ultimate Edition. If it has not been 10 days after purchasing, hang tight and post back here if you do
not receive a code after waiting 10 days.

 

10th day since halo wars 2 ultimate buy and still no halo war 1 code

I bought the halo wars 2 ultimate edition game 10 days ago and still didnt recived my code for the halo wars 1 definite edition, so i would be glade if it is possible to get my key today, like your rules when you buy it say within 7-10 days. Hope for help.

 

Hey tomo!

We're taking a closer look at your account and we'll keep you posted on what we find. In the meantime, hang tight.

Your patience is appreciated.

 

Thank you

 

Hey tomo!

Circling back, just wanted to check and see if you'd gotten your Definitive Edition code yet. Our teams say you should have so double check and let us know!