Halo wars can't buy

Discus and support Halo wars can't buy in XBoX Sales and Promo to solve the problem; In the XBOX store to buy HALO WARS, always pop "Sorry Your purchase cannot be completed at this time. Please try again." how to solve... Discussion in 'XBoX Sales and Promo' started by VRSA259, Apr 12, 2016.

  1. VRSA259
    VRSA259 Guest

    Halo wars can't buy


    In the XBOX store to buy HALO WARS, always pop "Sorry Your purchase cannot be completed at this time. Please try again." how to solve

    :)
     
    VRSA259, Apr 12, 2016
    #1
  2. Yousef Islam
    Yousef Islam Guest
    Halo Wars 2

    I'd buy Halo Wars 2 but I already love Halo Wars.
     
    Yousef Islam, Apr 12, 2016
    #2
  3. duckonquack892
    duckonquack892 Guest
    Halo Wars Definitive Edition code

    pre ordered Halo Wars 2: Ultimate Edition.

    Halo Wars Definitive Edition downloaded but I can't play it.
     
    duckonquack892, Apr 12, 2016
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Halo wars can't buy

    Hey, VRSA259! That error generally comes up when your account region and your physical location do not match. You will want to make sure that those match by
    changing your account region, and then attempting the purchase again if the game is available in your region. Let us know how that works!
     
    Misses Quinzel, Apr 13, 2016
    #4
  5. Yousef Islam Win User

    Halo Wars 2

    I'd buy Halo Wars 2 but I already love Halo Wars.
  6. Marcel Labbé-Lauren Win User

    Still waiting for my Halo Wars Definitive Edition Code

    If browse the Windows Store to Halo Wars 2 Ultimate Edition it says that I own this product. It lists Halo Wars Definitive Edition as belonging to this package. If I click that, it offers me to buy Halo Wars Definitive Edition.

    Clearly, that can't be right and something went wrong with the activation. Can you fix this?
    [​IMG]

    Unfortunately, it is in german, so let me guide you: Below Halo Wars 2: Ultimate Edition, it say "You own this product." ("Dieses Produkt gehört Ihnen."). There is a list of content of this package ("In diesem Paket"):

    Halo Wars 2 -> Installed

    Halo Wars: Definitive Editon -> Buy for 19,99 Euro

    Halo Wars 2 Season Pass -> Already owned.

    Thus, I own a product without owning all its included content.

    The Halo Wars 1 page looks like this

    [​IMG]

    It offers me to buy this game. While at the same time showing me packages with this product ("Pakete mit diesem Artikel"), that is the Ultimate Edition, which I "already own" ("Bereits erworben").

    That is clearly inconsistent. I should have access to Halo Wars. Please fix this.
  7. duckonquack892 Win User

    Halo Wars Definitive Edition code

    pre ordered Halo Wars 2: Ultimate Edition.

    Halo Wars Definitive Edition downloaded but I can't play it.
  8. AgreeneMUSLIM Win User

    Halo Wars 2

    Bring on the Halo Wars 2! There are plenty of people in to the halo franchize to buy it!
  9. Marcel Labbé-Lauren Win User

    Still waiting for my Halo Wars Definitive Edition Code

    Hey there,

    That screenshot indicates that you already own the game. Codes were only sent out during the pre-order period for Halo Wars 2: Ultimate Edition. Now, all digital purchases for Halo Wars 2: Ultimate Edition include the digital version of Halo Wars: Definitive
    Edition. If the game is showing up in your library already, there is no need for a code.

    Are you able to try downloading the game through the Halo app on the Windows Store? Within the Halo app, select the controller icon and see if it allows you to download the game through that menu.

    Keep us posted!
    Yes that screenshot indicates that I own the XBox One version, but not the PC version. As you see, there are two versions of Halo Wars 2. One for PC and one for XBox.

    I bought the Ultimate Edition and I should have everything on PC and XBox, but I did not receive a Halo Wars Definitive Edition for PC. It's not in my store library. I do not own an XBox One.

    The Halo App is only offering me to buy Halo Wars 1.

    If browse the Windows Store to Halo Wars 2 Ultimate Edition it says that I own this product. It lists Halo Wars Definitive Edition as belonging to this package. If I click that, it offers me to buy Halo Wars Definitive Edition.

    Clearly, that can't be right and something went wrong with the activation. Can you fix this?

    Best,

    M1Labbe
Thema:

Halo wars can't buy

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