Halo Wars 2 Awakening the Nightmare DLC not working for me please help.

Halo Wars 2 DLC "Awakening the Nightmare" is not working for me on Xbox One and Windows 10. I've used all sorts of trouble shooting and it's still not working. I have it installed, says I own it but can't seem to be able to access
it at all... takes me to the pay wall every time but instead of showing my credit card to purchase it it says I own it already... Xbox Support was no help when I contacted them in regards to this issue. Please somebody help!!!!!

I purchased the DLC via the Microsoft Store on my PC not my Xbox if that has anything to do with this annoying bug.

:)

 

Halo Wars 2 Ultimate Edition removed

Dear support team,

I've bought Halo Wars 2 Ultimate Edition on march 29 2017

Recently, I realized that this edition was removed from the store, and a new eition named "Halo Wars 2 Complete Edition" appeared.

I've paid 90€ for the Ultimate Edition, and now a 70€ Complete Edition has the season pass and awakening the nightmare

I don't really see the point, that those who give a lot of money at the beginning are rewarded like that...

Just after the anouncement of "Awakening the Nightmare", we could see this :

Q: How much will Halo Wars 2: Awakening the Nightmare cost?

A: Halo Wars 2: Awakening the Nightmare will cost $19.99 USD.

Q: Does Halo Wars 2: Awakening the Nightmare come with the Season Pass? Will it be purchasable standalone?

A: No, Halo Wars 2: Awakening the Nightmare is a separate expansion for Halo Wars 2 and is not included as part of the Season Pass. Halo Wars 2: Awakening the Nightmare will require Halo Wars 2 to play.

Now this extension is included in a new edition, we don't really have the same definition of "Ultimate"

Recently I've found this information on your website :

"With the release of the new expansion and several months of updates to Halo Wars 2 since launch, the Ultimate Edition of the game will be replaced with Halo Wars 2: Complete Edition. The Complete Edition includes the base game, all Season Pass content and
the Halo Wars 2: Awakening the Nightmare expansion, making this a great package for anyone who is looking to jump into the Halo Wars 2 experience."

The term "will be replaced" is supposed to mean that Ultimate Edition owners have their edition replaced with the complete one, so why this new edition is shown as not bought ? The "will be replaced" is supposed to imply that all Ultimate Edition owners
have Complete Edition, and consequently Awakening the Nightmare

So I don't understand the logic here, I'm looking for clear explainations in order to not buy it especially if I should have it for free.

Thanks in advance for the additional informations you can provide,

Bicicchi Lucas

 

Problems with Halo Wars 2 Season Pass

Hi Piquet21 sorry to hear about your problem. If you go into "my games and apps" than press start over Halo Wars 2, the DLC should be there in the ready to install section.

Please note that the Awakening the Nightmare DLC is not covered by the season pass.