Halo Reach Not Connecting to Servers

MatthewMaiden · Dec 6, 2019

I bought and downloaded Halo MCC on steam today. It downloaded and launched fine, however when I went to connect to servers it would say "contacting server to get the latest matchmaking data". I left it on this message for 20 minutes and nothing changed.
I attempted to connect to a lobby hosted by players who bought the game through Xbox's Game Pass. I failed to connect several times to no avail. They, however, were able to match make fine. I downloaded the Xbox companion app to see if that led me to any troubleshooting
ends. It showed that there were two MCCs in my "recently played". One titled "Halo: The Master Chief Collection" and the other "Halo The Master Chief Collection", the second one not having the colon between Halo and The. I asked the two, who were able to match
make and join each other's lobbies fine, about what their companion app showed in recently played. They said that only the one with the colon appeared. The image attached shows the difference that I am talking about. The game displayed with the icon including
the helmet, is the only one that appears for the people that are not having issues playing and have bought the game through the Xbox Game Pass. Is this a common issue that customers are having, and are there any solutions?

:)

XBF Chris J

Hello TheRealDhark,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve
tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

TheRealDhark

the same thing has been happening to me ever since i downloaded proton vpn

MatthewMaiden

It is not letting me load that website I do not know why

MatthewMaiden

I had another friend, who purchased halo through steam, try to connect to the xbox game pass players. He connected fine, the only difference now is that I currently reside in the UK and they are in the USA

Aquatrois

I use spark in NZ and I have the same problem, I can't load the multiplayer or website.

I have also tried signing out and back in that hasn't worked, also attempted the credentials manager and no fix on the "contacting sever to get latest matchmaking data"

Do you have any suggestions to fix this.

Halo Reach Not Connecting to Servers