Halo Masterchief Collection suddenly has problems with video and audio

Discus and support Halo Masterchief Collection suddenly has problems with video and audio in XBoX Games and Apps to solve the problem; I had installed the Halo Masterchief collection some time ago. I haven't played it for a few months. In this time i played other games. 2 days ago i... Discussion in 'XBoX Games and Apps' started by MaxCaribou80798, Dec 12, 2019.

  1. Halo Masterchief Collection suddenly has problems with video and audio


    I had installed the Halo Masterchief collection some time ago. I haven't played it for a few months. In this time i played other games. 2 days ago i wanted to continue with where i have left at Halo but the starting page already looks weird and after loading
    my game there is no audio and the video also is way too dark and unplayable. Support could not help me. Anybody else has these problems? i really would hate to deinstall the game and install it again (losing what i achieved in Halo 1) because the installation
    process takes so long.

    Does this have anything to do with the automatic installation of Halo reach?

    :)
     
    MaxCaribou80798, Dec 12, 2019
    #1
  2. HoHoHodor Win User

    Halo Masterchief Collection suddenly has problems with video and audio

    I noticed today that my hdr brightness in settings had reset to the lowest value.

    check this to see if its happened to you.
  3. MaxCaribou80798 Win User

    Halo Masterchief Collection suddenly has problems with video and audio

    Thanks i will try this but will have to wait till the weekend because installing takes so long.

    I still wonder how this could happen and whether this has anything to do with another game or the Halo reach installation or an update.
  4. Puppy Fujo Win User

    Halo Masterchief Collection suddenly has problems with video and audio

    Ok, thank you. So go ahead and uninstall the game and then power cycle your console. Simply use the restart command at the bottom of the System menu in your guide or hold the Xbox button and it is one of the options there as well. Once you console is back
    on you can then reinstall it. When you go to play your game save file will be resynced to your console.
  5. Puppy Fujo Win User

    Halo Masterchief Collection suddenly has problems with video and audio

    You won't listen your saved game by uninstalling and then reinstalling. Game save data is stored in the cloud and will be resynced when you play it using your account. You didn't say whether this was on Xbox One or PC. This would be helpful to know in
    order to continue to assist you in troubleshooting the problem.
  6. 广飞赵 Win User

    Halo Masterchief Collection suddenly has problems with video and audio

    that‘s it。 thank you’
Thema:

Halo Masterchief Collection suddenly has problems with video and audio

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