Halo Infinite (Xbox PC) crashing on launch!

Discus and support Halo Infinite (Xbox PC) crashing on launch! in XBoX Games and Apps to solve the problem; Hello there! Happy holidays, thanks for swinging by! I've been facing extensive technical issues with Halo Infinite when trying to play via the Xbox... Discussion in 'XBoX Games and Apps' started by Sibwarra208, Dec 24, 2021.

  1. Sibwarra208
    Sibwarra208 Guest

    Halo Infinite (Xbox PC) crashing on launch!


    Hello there! Happy holidays, thanks for swinging by!

    I've been facing extensive technical issues with Halo Infinite when trying to play via the Xbox Windows 10 app recently, and nothing I've tried seems to improve the situation in any way. So, after contacting official Support lines for both Xbox and Halo, both of whom were unable to make any suggestions, I thought I'd turn to the forums in hopes that someone here can potentially help!

    My initial issue was that I had to tell the game to launch upwards of 6 times before a single instance of it would appear, though after which point it would play just fine for hours on end, so it was really just more of a quirky nuisance which I was willing to put up with while I successfully played the game for a while. I found no solution to this issue, it was instead replaced by other, more problematic ones.

    Next, the game was marked with an error symbol, and I was told it was restricted due to content, and to reference parental controls, which have always been, and still are, disabled entirely. I had to access my Microsoft Account settings, which was another beast since that specific page wouldn't load for anyone in our household regardless of device and service, to change and re-adjust my listed birthday so it would re-acknowledge I'm an adult.

    Afterwards came the issue which seemed to be very common: Any attempts to launch the game would instead open up the Windows Store to the Microsoft Gaming Services page, which itself was broken beyond function and laden with overwhelmingly negative response / review. This was corrected for me by uninstalling and re-installing Gaming Services via Admin PowerShell, and uninstalling & reinstalling Halo Infinite. (This has since been officially addressed and allegedly fixed.) This led into an issue which spit out Error Code 0x80070424, in which the game refused to even uninstall, let alone re-install. After some extensive effort, it allowed for it again.

    This all brings me to my newest issue! Whenever I launch the game, it appears on the first try, but promptly freezes on the initial loading screen (Black screen, circular concentric arcs in the bottom left as a loading wheel, UNSC logo in the top right folding and unfolding) for anywhere up to a minute and crashes before even reaching the logo cinematics or the main menu. This reliably happens every time.

    Here are the potential solutions I've attempted so far:

    • I have ensured I am on the proper account with an active GamePass Ultimate subscription, between both the Xbox and Windows Store.
    • I have restarted my computer multiple times, especially between solutions to see if any are effective.
    • I have reinstalled the game in its entirety multiple times.
    • I have attempted the often suggested resolution of un-checking "High-Res Textures" in the "Manage Game" options, which has not made any difference whatsoever, nor has re-checking that option and trying again, even with full system restarts in between and afterwards.
    • I have ensured all of my drivers, programs and the game are up to date, as well as Windows.
    • I have Terminated, Repaired, and Reset the Xbox App, Windows Store, and Gaming Services programs multiple times.
    • I have completely uninstalled and re-installed the Xbox App multiple times.
    • I have uninstalled and reinstalled Gaming Services via running PowerShell as an administrator, which was part of the effective solution for actually allowing the game to uninstall / reinstall (Error Code 0x80070424), but has not changed the crashing of the game.
    • I have tried disabling the Xbox Game Bar, as well as the Nvidia GeForce In-Game Overlay.
    • I have attempted all other solutions with Xbox as the only program running.
    • I have gone through other available games on Xbox PC (owned and GamePass) and ensured I don't encounter this problem with anything besides Halo Infinite.
    • I have contacted Xbox Support, who told me it must be a problem with Halo, and that they can't do anything for me beyond recommending fully reinstalling my OS, which even they admitted was excessive when there's no other issues.
    • I have contacted Halo Support, who said that they have no idea and can't make a prediction on when there might be a resolution.
    • I do not intend to purchase the game via Steam at this time, as it would lock me out of significant progress in the campaign which does not carry over between services without extensive effort. (It's also Christmas time and an unnecessary, unafforadable expense, especially considering I'm paying for a subscription service to play it on already.)
    So, hopefully you can see why I am growing frustrated. I just want to play the game again, especially considering I'm missing opportunities in limited-time content because of technical issues beyond my control.
    Help me, Xbox Community. You're my only hope.

    :)
     
    Sibwarra208, Dec 24, 2021
    #1
  2. TylerMarino1 Win User

    All Xbox apps i use crash on load

    no unfortunately halo infinite and forza still result in a crash within a minute or two after launching
  3. PatrickWetzel Win User

    Halo Infinite (Xbox PC) crashing on launch!

    I am currently suffering from this problem. I just switched to a new ssd boot drive and a fresh install of windows and now halo ininite downloaded from the xbox app crashes on launch. I've checked file integrity on halo infinite, xbox app and windows. I've tried uninstalling halo infinite and xbox app. Do I need to reset windows?
  4. AnakinSkywalkerVader Win User

    Halo Infinite (Xbox PC) crashing on launch!

    Halo infinite crashes on launch on my surface pro 7 i7 16gb 1tb. running Windows 11 Pro. Nothing I’ve read about anywhere & tried has been able to fix the problem & it looks like the original post was already a few months ago & yet the problem still hasn’t been fixed & no updates about it on here either 😞 We ALL waited more years for a new halo game than almost any other game I can think of, the least they could do is make it actually work. 🤬
  5. jerseyboy Win User

    Halo Infinite (Xbox PC) crashing on launch!

    Halo Infinate recently updated to a new version ending in .10921.0. Unfortunately, it did not correct the problem. It still takes 10 to 20 attempts before the program will run. The only benefit to the update is that the opening screen does not even launch, so I can make another attempt to run the program more quickly.
  6. LesGrossman21 Win User

    Halo Infinite (Xbox PC) crashing on launch!

    Same issue. First with having to spam the launch then it would run fine. Now it crashes at the main logo screen every time. Steam multiplayer launches fine. Sad that the Microsoft app doesn’t work but steam does. Please help now as I’m off this week and want to play campaign.tried so much with reinstalling the game, with or without texture pack, tried c++ reinstalls, disabling overlays, updating drivers and bios.
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Halo Infinite (Xbox PC) crashing on launch!

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