Halo Infinite won't install on windows 10 pc. Keep getting error code 0x87e00196 when I...

Windows 10 - although I think people have reported the same issue with win11.

Edit: I have added the error codes

Error when launching halo: Error code: (0x80070002)
Error when trying to install/verify any game: (0x87e00196)

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good evening

try running this tool:

https://support.microsoft.com/en-us/topic/use-t...

if not, try the following

Reinstall the Gaming Services app on your Windows 10/11 device:

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install the game again.

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

Error code 0x87e00196 can indicate a problem with the Xbox app or with the game itself. Here are some steps you can try to resolve the issue:

Restart your PC and try installing the game again.

Check for any available updates for the Xbox app and make sure it's fully up to date.

Uninstall and reinstall the Xbox app and see if that resolves the issue.

Clear the cache of the Xbox app and try installing the game again. You can do this by following these steps:

Go to the Windows Start menu

Type "Xbox app" in the search bar

Right-click on the Xbox app and select "App settings"

Scroll down to the "Reset" section and click the "Reset" button

Confirm the action to clear the cache of the Xbox app

Disable any antivirus or firewall software temporarily and try installing the game again.

If the problem persists, you may want to try contacting Xbox support for further assistance. They may be able to provide additional troubleshooting steps or help resolve the issue.

It's also a good idea to check forums or online communities dedicated to the Xbox app or to Halo Infinite to see if other players are encountering similar issues and if they have found any solutions.

Yes on PC trying to install new games on pc now I have a new error code 0x87e00196

why do I need to alter my windows 10 when everything else accept halo infinite works as it should? ya ever think that the xbox app for PC for halo infinite was poorly very poorly written?