Halo Infinite Still not launching via Xbox App on PC

Discus and support Halo Infinite Still not launching via Xbox App on PC in XBoX Games and Apps to solve the problem; This game works fine when downloading through Steam, however, it's completely broken when downloaded/installed via the Xbox App. What is happening is,... Discussion in 'XBoX Games and Apps' started by bendriver, Jan 23, 2022.

  1. bendriver
    bendriver Guest

    Halo Infinite Still not launching via Xbox App on PC


    This game works fine when downloading through Steam, however, it's completely broken when downloaded/installed via the Xbox App. What is happening is, when you download/install Halo Infinite, and then click on Play, the blue circle mouse loading icon appears like it attempting to load, but then after 5-6 seconds, it just stops and nothing happens.

    So far, I have tried uninstalling and reinstalling, which doesnt work. I have also tried the following:
    Use the Windows Search bar to search for the Halo Infinite App. Just type in Halo

    -Over to the right of the Halo Infinite App icon, click App settings

    -Perform a repair and reset of the Halo Infinite app.

    *Did not fix anything

    I have also tried uninstalling the HD Texture Pack, and reinstalling that. That also didnt fix the issue.

    When checking the event viewer, I see the following:

    Faulting application name: HaloInfinite.exe, version: 0.0.0.0, time stamp: 0x61dce7e8
    Faulting module name: ntdll.dll, version: 10.0.19041.1466, time stamp: 0xe2f8ca76
    Exception code: 0xc0000005
    Fault offset: 0x000000000009d76c
    Faulting process id: 0x3c10
    Faulting application start time: 0x01d80fc5b083c2fa
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3295.45279.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 5510ca87-15ce-4290-b72d-fa9edea9434e
    Faulting package full name: Microsoft.254428597CFE2_1.3295.45279.0_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: OlympusRelease

    Below is a quick overview of my system specs.

    Operating System: Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUS
    System Model: All Series
    BIOS: BIOS Date: 05/17/16 15:14:11 Ver: 05.0000B (type: BIOS)
    Processor: Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
    Memory: 32768MB RAM
    Available OS Memory: 32680MB RAM
    Page File: 14351MB used, 23192MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Available, no HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: 1.0.8
    DxDiag Version: 10.00.19041.0928 64bit Unicode

    ------------

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 1080
    Manufacturer: NVIDIA
    Chip type: NVIDIA GeForce GTX 1080
    DAC type: Integrated RAMDAC
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_10DE&DEV_1B80&SUBSYS_85AA1043&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 24419 MB
    Dedicated Memory: 8079 MB
    Shared Memory: 16340 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    HDR Support: Not Supported
    Display Topology: Extend
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.650391,0.329102), Green(0.331055,0.622070), Blue(0.151367,0.052734), White Point(0.313477,0.329102)
    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
    Monitor Name: Generic PnP Monitor
    Monitor Model: VG248
    Monitor Id: ACI24A4
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: Displayport External


    Halo Infinite Still not launching via Xbox App on PC [​IMG]

    :)
     
    bendriver, Jan 23, 2022
    #1
  2. Kathy A. Win User

    Halo Infinite Still not launching via Xbox App on PC

    Hi bendriver,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We're sorry to hear that you are having issues launching Halo Infinite into your computer. Let us check on this together and sort this out in timely manner.

    We know that you are eager to play this game and install it from Xbox app for better gaming experience. While you are looking for the cause of the issue you found out that the cause of the issue is explicitly shown in the event viewer's log. We have removed the screenshot including the notes from your post to protect your privacy and security as this is also considered as Personal Identifiable Information (PII). To address your concern, kindly take a look at this link and screenshot below: PC hardware specs and drivers for Halo Infinite – Halo Support (halowaypoint.com)


    [​IMG]


    Based on the screenshot, Halo Infinite requires Intel i7-9700K CPU in which higher than what you currently have. It could probably be that is the reason why you are unable to launch the game. Probably, as you can try to consult the game developer about this. Kindly check if this concern of yours has been discussed in Halo Forums too or you post one.

    Should you need to contact the Halo Support, please use this link to create a ticket - Submit a ticket.

    Please, do not forget to check here for known issues and support articles that might be related to your concern.

    Halo Infinite Campaign Known Issues – Halo Support (halowaypoint.com)

    Halo Infinite Campaign Release Notes (Updated Jan 19) – Halo Support (halowaypoint.com)

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. Tirrell7 Win User

    Halo Infinite launches in Task Manager but won't open a Window

    Having the same issue. I want to knowledge dump everything I've tried so far that hasn't worked for me, but hopefully might work for some of you.

    I see the game running in Task Manager under Background processes, but nothing loads. 3 processes show:

    • Console Window Host
    • DumpTool.exe (read that 'End task' on this file will load game after a few mins; hasn't worked for me).
    • HaloInfinite.exe
    HaloInfinite.exe is downloading to the hidden WindowsApps folder in File Explorer: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3249.19634.0_x64__8wekyb3d8bbwe

    I've uninstalled/reinstalled/terminated/repaired/reset/uncheck hi-res features the Xbox App/MS Store/Gaming Services/Halo Infinite using a combination of settings/advanced options/wsrest.exe/powershell/cmd prompt still nothing...also restarted the pc a hundred times for those wondering ;)

    A couple of resources (including this thread):

  4. Tirrell7 Win User

    Halo Infinite won't launch with Xbox App

    Having the same issue. I want to knowledge dump everything I've tried so far that hasn't worked for me, but hopefully might work for some of you.

    I see the game running in Task Manager under Background processes, but nothing loads. 3 processes show:

    • Console Window Host
    • DumpTool.exe (read that 'End task' on this file will load game after a few mins; hasn't worked for me).
    • HaloInfinite.exe
    HaloInfinite.exe is downloading to the hidden WindowsApps folder in File Explorer: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3249.19634.0_x64__8wekyb3d8bbwe

    I've uninstalled/reinstalled/terminated/repaired/reset/uncheck hi-res features the Xbox App/MS Store/Gaming Services/Halo Infinite using a combination of settings/advanced options/wsrest.exe/powershell/cmd prompt still nothing...also restarted the pc a hundred times for those wondering ;)

    A couple of resources (including this thread):

  5. Tirrell7 Win User

    Halo Infinite Not Launching XBOX APP WINDOWS 10 but works on STEAM ?!

    Having the same issue. I want to knowledge dump everything I've tried so far that hasn't worked for me, but hopefully might work for some of you.

    I see the game running in Task Manager under Background processes, but nothing loads. 3 processes show:

    • Console Window Host
    • DumpTool.exe (read that 'End task' on this file will load game after a few mins; hasn't worked for me).
    • HaloInfinite.exe
    HaloInfinite.exe is downloading to the hidden WindowsApps folder in File Explorer: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3249.19634.0_x64__8wekyb3d8bbwe

    I've uninstalled/reinstalled/terminated/repaired/reset/uncheck hi-res features the Xbox App/MS Store/Gaming Services/Halo Infinite using a combination of settings/advanced options/wsrest.exe/powershell/cmd prompt still nothing...also restarted the pc a hundred times for those wondering ;)

    A couple of resources (including this thread):

  6. StevenTillson Win User

    Halo Infinite on PC won't install past 49% 0x80070005 error.

    To repair and rest the Gaming Services, follow the below-given steps!



    • Press Win + I on your keyboard or type Settings in the search box to open the Settings App
    • Now, click on Apps and then click on Apps & Features.
    • Click on Apps and Features from Windows PC Settings
    • Use the search box to find Gaming Services and click on the Advanced option by right-clicking it (for Windows 11, click on three dots on the right)
    • Find Gaming Services App and Click on Advanced Option
    • Scroll down a bit and click on the Repair option and try to launch the game from the Xbox App.
    • Click on Repair Option from the Advanced Options of Gaming Services
    • If you’re still facing the issue, click on the Reset option and launch the Halo Infinite game from the Xbox App.
    • Click on Reset Option from the Advanced Options of Gaming Services
    • While this method worked for a lot of Halo Infinite gamers, it may not work for you. In such a case, you can proceed with the other methods explained below.
    If you are still facing issues then follow this detailed guide to fix Halo Infinite Campaign Not Working error.
Thema:

Halo Infinite Still not launching via Xbox App on PC

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