Halo Infinite Campaign Keeps Crashing

Discus and support Halo Infinite Campaign Keeps Crashing in XBoX Games and Apps to solve the problem; I've tried the following solutions. 1. Update your graphics card drivers to the latest version. 2. Make sure that your PC meets the minimum system... Discussion in 'XBoX Games and Apps' started by Zach Thomas2, Dec 18, 2023.

  1. Zach Thomas2
    Zach Thomas2 Guest

    Halo Infinite Campaign Keeps Crashing


    I've tried the following solutions.

    1. Update your graphics card drivers to the latest version.

    2. Make sure that your PC meets the minimum system requirements for the game.

    3. Disable any third-party software that may be interfering with the game.

    4. Run the game as an administrator.

    5. Try running the game in compatibility mode.

    6. Disable any overclocking on your PC.

    7. Check for any pending Windows updates and install them

    8. Uninstall the high-res textures.

    It still keeps crashing. I have no idea what to do and I'm quite frustrated.

    Any help would be greatly appreciated.

    :)
     
    Zach Thomas2, Dec 18, 2023
    #1
  2. Kathy A. Win User

    Halo Infinite Campaign Keeps Crashing

    Hello Zach and Garf!

    Thank you for posting in Microsoft Community.

    It looks like you are both having issue with the Halo Infinite as it keeps on crashing.

    Crashes usually occur when there is a compatibility issue with drivers, app, update and third-party software. With this, we appreciate you have shared to us the troubleshooting steps you have performed, Zach. As well as the checking of the cause of the crash Garf, thanks.

    If both of you have the same issue with this specific game, we would like to isolate the issue for you both. The reason for isolation is to further determine what caused the crash of Halo. Please provide us answers to the following questions:

    1. May we ask if you have issues installing Microsoft Store games? You may try to install Minecraft Launcher or Microsoft Sudoku or Microsoft Solitaire Collection.
    2. Are you part of Xbox Insider or PC Insider?
    3. Is the Halo installed from Xbox app or Microsoft Store or what store?
    4. Can you launch the games installed from Xbox app?
    5. When did this issue happen?

    We look forward to your response.

    If you have other clarifications about this matter, you can get back to us by replying to this post.



    Sincerely,



    Microsoft Community Moderator
  3. Kathy A. Win User

    Halo Infinite Campaign Keeps Crashing

    Hello Jingfei05,

    Thanks for sharing the error logs.

    Do you mind answering the questions below:

    1. May we ask if you have issues installing Microsoft Store games? You may try to install Minecraft Launcher or Microsoft Sudoku or Microsoft Solitaire Collection.
    2. Are you part of Xbox Insider or PC Insider?
    3. Is the Halo installed from Xbox app or Microsoft Store or what store?
    4. Can you launch the games installed from Xbox app?
    5. When did this issue happen?

    Happy holidays!

    Regards,

  4. Kathy A. Win User

    Halo Infinite Campaign Keeps Crashing

    Hello Garf,

    Thanks for sharing the troubleshooting that fixed your concern.

    For reference of how to reinstall Windows, please check this link: Reinstall Windows - Microsoft Support

    Disclaimer: There are three ways to reinstall Windows: Repair InPlace Upgrade using ISO, reset through settings and Full clean installation using USB Flash Drive. Please read the support article for clear instructions or for assistance, please reach out to our Windows support team: Contact Us - Microsoft Support.

    Happy Holidays Everyone!

    Regards,

  5. Jingfei05 Win User

    Halo Infinite Campaign Keeps Crashing

    I installed Halo Infinite Multiplayer from the Microsoft Store and it crashed in the Launch process.

    Faulting application name: HaloInfinite.exe, version: 6.10025.12948.0, time stamp: 0x6557bfd3

    Faulting module name: KERNELBASE.dll, version: 10.0.19041.3758, time stamp: 0xd80f8f12

    Exception code: 0xe06d7363

    Fault offset: 0x000000000002cf19

    Faulting process id: 0x26dc

    Faulting application start time: 0x01da35dd6e30e093

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3952.24438.0_x64__8wekyb3d8bbwe\game\HaloInfinite.exe

    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

    Report Id: 114b1bf3-e0d1-4a21-97d1-e4dbea38f19f

    Faulting package full name: Microsoft.254428597CFE2_1.3952.24438.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: OlympusRelease
  6. Garf Boof Win User

    Halo Infinite Campaign Keeps Crashing

    For anyone else that stumbles across or the OP I had to full re-install windows to make it work.
Thema:

Halo Infinite Campaign Keeps Crashing

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