Halo 5 Req and Armor Packs for buying/playing Halo 5 early - never showed up!

Hello,

I am wondering if anyone had a similar problem and how to solve it. Here's what happened:

1. I bought Halo 5 as a pre-order download on 22 October.
2. I played the game as soon as it was released/launched (about 27 October)
3. I saw an advertisement that people who play before 7 November, will get 2 Req automatically every week over 7 weeks (so 14 in total) + Armor pack
   
4. None of the packs showed up on the Xbox automatically, and I received no redeem codes or anything similar in my officially linked email address
   

Has anything like this happened to anyone else? How did you solve the problem? Can anyone help me solve mine?

Thanks,

Konrad

:)

 

halo 5 15th anniversary req pack i didnt get it

my issue is a req pack 343 industries gave halo 5 player the 15th anniversary req pack on the 12th of november i was playing halo 5 that day and i didnt get the req pack and im very upset about this

 

HALO 5 EXCLUSIVE ARMOR IS WHERE?

Hey there BashfulGamer.

Can you clarify which exclusive armor you're referring to? If you're asking about the armor unlocked through playing Halo: MCC it should show up as a REQ pack in Halo 5. It might take a bit after you start playing but keep an eye out

Also, be sure to check out
Halo Waypoint to customize your spartan as well!

 

Hey there kjjPOL.

The Halo 5 Warzon Req Packs are only included with the Digital Deluxe edition of the game. If you purchased the base Halo 5 game you wouldn't receive extra Req Packs.