Halo 5 pre-order bonus from xbox store not available in-game

Hello, i pre ordered halo 5 from the xbox store, it aalso says i own the pre order "addon" for halo 5 and it is installed, but the items don´t show up ingame, what do i do?

:)

 

Forza Horizon 2 Ultimate Edition

This pre order bonus just unlock Audi RS4 (but Audi RS4 is available in Forza Horizon 2).

And this pre order bonus is available in Microsoft stores not online stores.

 

Pre order bonus for Halo Wars 2 Professors Anders Pack

I pre-ordered Halo Wars 2 for the Xbox One (Physical - Standard Edition) from the Microsoft Store. However, I have not received the Microsoft Store exclusive Professor Anders Pack for my pre-order after Halo Wars 2' release date. It was stated on the pre-order
bonus details that an email containing the code would be sent to the purchaser's email address, yet that has not happened.

 

Hey there Yu5or!

Sorry to hear about the issue! Just to clarify, which in-game items are you missing?

 

It seems like the issue already solved itself, after a rank up (12) i recieved a req pack that included the skin for the assualt rifle.

 

Hey there Yu5or!

Glad to hear that the issue has been sorted!