Halo 5 Not Working

Discus and support Halo 5 Not Working in XBoX on Consoles to solve the problem; Hello, I recently bought Halo 5, as I wanted to play it before playing Infinite. My father has an Xbox live account and I'm a part of his family on... Discussion in 'XBoX on Consoles' started by NotMyIdTag, Apr 30, 2022.

  1. NotMyIdTag
    NotMyIdTag Guest

    Halo 5 Not Working


    Hello,

    I recently bought Halo 5, as I wanted to play it before playing Infinite. My father has an Xbox live account and I'm a part of his family on the Xbox. The Xbox Live works on every other game, however when I log into Halo 5 it keeps saying I cannot connect to the online service. Does it not work unless you have your own designated Xbox Live?

    :)
     
    NotMyIdTag, Apr 30, 2022
    #1
  2. NotMyIdTag Win User

    Halo 5 Not Working

    Howdy. No there’s no specific code, just says an error trying to access servers and it can’t reach online. Only works on pop’s account. I’m trying reinstalling the game, as well as deleting and reinstalling my account on the Xbox. I’ll let you know!

    It’s a series X btw
  3. NotMyIdTag Win User

    Halo 5 Not Working

    Thanks for your response! Unfortunately, that hasn't fixed the issue for some reason. I followed the steps and it still refuses to let anyone but my father's account login. I even tried turning on the "Home Xbox" option on his account, cause it said it would share things like Live Gold and games and such, even though it was doing that before hand. My brother is having the same issue on his account as well. Is it possible the game is corrupted?
  4. Francia J. Win User

    Halo 5 Not Working

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Seems like the error is not related to having an Xbox Live subscription, it may mean an issue with the online services which can be fixed by troubleshooting steps.

    Please perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
  5. RainingRoses Win User

    Halo 5 Not Working

    Hi,

    Just to confirm, is there any specific error code/message when trying to sign in to your account in Halo 5? Which console are you experiencing this issue on - Xbox One or Series X|S?

    If this error only affects certain profiles on your console, try to remove and redownload your profile and if you’re able to sign after this, then ask your brother to consider this as well. Be sure you know your email address and password. As a last resort, it may also help to uninstall and reinstall the game - I understand isn’t ideal, but this should resolve the issue if all else fails and it’s best to consider all possible options.

    If this persists, please report the problem so the development team can take a closer look into this with the diagnostic data. You may add [Xbox Forums] to the title of the report, then share this here once complete.

    As we can’t access accounts here on the forums, it would be best to contact support directly to properly address this. You should contact Xbox Support and submit a request to Halo Support as they can assist further.

    Hope this helps.
  6. Dirty Loco Win User

    Games i have heard coming out for 360 or 720

    [quote user="Endgamez"]Halo 4 isn't even out yet. No one's talking about Halo 5.[/quote]Actually, when Halo 4 was announced, 343 said "it was part of a new trilogy", so both Halo 5 and Halo 6 are in the works.
Thema:

Halo 5 Not Working

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