Halo 5 Multiplayer suddenly doesn't work

LorentzMertz855 · Sep 23, 2018

For two days now (since Friday night) Halo 5 and the MCD has been bugging out for me in a variety of ways:

For all of Friday evening, connecting to the Halo 5 Multiplayer lobby was hit or miss, mostly miss. When I DID get in though, none of the playlists were shown, and a bunch of error messages and garbage text was displayed in certain areas of the screen.

At the same time, none of my req information or player record was available either.

When I finally have gotten in to the social multiplayer lobby, and it works as far as getting me into a game, I'm immediately hit with extreme lag to the point that not even pressing any buttons on my controller, I'm randomly teleported all over the general
area of the map I'm in.

Needless to say, all of this has made playing any games virtually impossible.

Any idea why this is happening?

I've cleared the cache several times via a hard reset, and this problem remains.

UPDATE: Now when I can even get into the lobby, an error message appears: : "there was a problem with the dedicated server - please try again later"

:)

Mdcc137 · Sep 23, 2018

Halo 5 Digital version, Multiplayer doesn't work

I buy the xbox one halo 5 edition 1TB and includes Halo 5 guardians in digital, I download it (meanwhile the xbox was turn off in Instant on mode)and i play it when it finished. Then I play like 3 missions of campaign and The next day I put the code of Xbox
gold for 14 days that includes the Xbox Halo 5 edition and I put the multiplayer, everything right, i see the players, the mode, and when it says 4/4 stop right there and says "ATTENTION There was an issue with the Halo 5: Guardians servers. Please try again"
WHAT HAPPEN?! PLEASE HELP ME!

IsaacClarkeSNL · Sep 23, 2018

I am about to embark on a great journey...

I was able to play Halo 2, so yes. Multiplayer just doesn't work.

JhonSnow777 · Sep 23, 2018

Hello LorentzMertz855

Check for services outage

In the case Halo 5 or Xbox Live services are down, there’s no way you can play the game so wait. While service outages don’t happen very often, they do go down from time to time and that’s when you need to be patient.

To check if Xbox Live services are down, visit this link

To check if Halo 5 services are down, visit this link

Check your connection
If your console isn’t connected to the internet, you won’t be able to play any multiplayer game, including Halo 5. So, check your connection on Xbox One to make sure everything is right.

In case you’ve noticed any problems with the internet connection on your Xbox One, check out this
article.

Restart the console

If none of the solutions from above solved the problem, you might want to restart your console. To restart your Xbox One,
follow these instructions:

Unplug the power cable from the back of the router, and wait for five to 10 minutes.

Restart your Xbox One, to do that, follow these steps:

Scroll left from Home to open the guide.

Select Settings.

Select Restart console.

Select Yes to confirm.

After another five minutes, plug the modem in, and wait for it to get back to its normal state.

Try to connect to the multiplayer again.

If you have any comments, questions, or suggestions, just let us know in the comments below!

JhonSnow777

Hello LorentzMertz855

Check for services outage

In the case Halo 5 or Xbox Live services are down, there’s no way you can play the game so wait. While service outages don’t happen very often, they do go down from time to time and that’s when you need to be patient.

To check if Xbox Live services are down, visit this link
To check if Halo 5 services are down, visit this link

Check your connection
If your console isn’t connected to the internet, you won’t be able to play any multiplayer game, including Halo 5. So, check your connection on Xbox One to make sure everything is right.

In case you’ve noticed any problems with the internet connection on your Xbox One, check out this
article.

Restart the console

If none of the solutions from above solved the problem, you might want to restart your console. To restart your Xbox One,
follow these instructions:

Unplug the power cable from the back of the router, and wait for five to 10 minutes.
Restart your Xbox One, to do that, follow these steps:
- Scroll left from Home to open the guide.
- Select Settings.
- Select Restart console.
- Select Yes to confirm.
After another five minutes, plug the modem in, and wait for it to get back to its normal state.
Try to connect to the multiplayer again.

If you have any comments, questions, or suggestions, just let us know in the comments below!

XBF Erick C

Hey there mono,

Sorry to hear you are running into this problem. Go ahead and take a look at this support article made specifically for these Halo 5 multiplayer issues.

--
Troubleshoot Halo 5: Guardians multiplayer issues

Give it a shot and let us know if this works.

WookieRage

Halo 5 doesn't support splitscreen play but The Master Chief Collection does so will every upcoming Halo like Halo 6 will support it.

It was strange that 343 felt they should change the local multiplayer for Halo 5. Although it has faced a lot of criticism I don't see them changing it for future releases. But it has not been confirmed

I wish more games would embrace local multiplayer. Even Overwatch doesn't have it

I guess this is 1 area CoD excels in

RobertBuckalew

Never herd of that one , as always first thing would be a hard reset of the Xbox , modem and router...is that the only game that is doing it ? ...if so , I would first delete my profile the re download it , then maybe un install the game and delete all the
data as something maybe corrupt (don't delete cloud data , just console at first unless you don't mind starting over)

IsaacClarkeSNL

I was able to play Halo 2, so yes. Multiplayer just doesn't work.

Halo 5 Multiplayer suddenly doesn't work