Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

Discus and support Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers? in XBoX Games and Apps to solve the problem; Let me first start by saying, I bought the Halo 5: Guardians, Limited Collectors Edition, purely for the beautifully designed Master Chief and Spartan... Discussion in 'XBoX Games and Apps' started by SenseiPak US, Oct 20, 2015.

  1. SenseiPak US
    SenseiPak US Guest

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?


    Let me first start by saying, I bought the Halo 5: Guardians, Limited Collectors Edition, purely for the beautifully designed Master Chief and Spartan Locke Statue by TriForce, and everything else that came with the game.

    However, a couple of days ago, looking at my pre-ordered games through GameStop's App, I seen that this Edition was to be released on 10/20/2015, rather than just the game's release on 10/27/2015. This got me even more excited and gave me further justification
    for spending $250 on a game and a display.

    After downloading the game, I realized I wasn't able to play, and instead just have it ready starting midnight on the 27th.

    I can see where this will give someone a greater incentive to pay 190$ more, falsely believing they were going to be able to play the game early!

    Looking at the comments on GameStop's website, there is confusion as to whether or not we would have early access.

    If this was 343 studios way of trying to fill their pockets with even more money from loyal gamers, then this is a problem. Otherwise, what the hell was the point of releasing this Limited Collectors Edition 7 days before the game comes out.

    As Youtuber Angry Joe's Corporate Commander says "Oh Goodie my Income Checks are here!"

    ""

    Ryan Pak

    :)
     
    SenseiPak US, Oct 20, 2015
    #1
  2. IntenseJames
    IntenseJames Guest
    IntenseJames, Oct 20, 2015
    #2
  3. ngocphi
    ngocphi Guest
    Halo 5 Physical Copy

    Xbox Support and 343 Industries are offering customers the opportunity to exchange digital codes for physical versions of the game. This offer is available in the following markets: North America, Europe, Africa, the Middle East, and Mexico. In order to
    be eligible, the following must be true:

    You have received your Limited Collector’s Edition of Halo 5: Guardians.

    You have not redeemed the code for the digital version of Halo 5: Guardians.

    Fyi the reason they are doing this is because you got a prepaid to predownload it with the collectors edition rather then a disk

    The limited edition is a disk copy vs the collectors was a code with physical items like the guardian etc

    support.gtm.xbox.com/.../halo-5-guardians-disc-swap
     
    ngocphi, Oct 20, 2015
    #3
  4. Payback1906
    Payback1906 Guest

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    The Gamestop early release was bad enough...when I found out that I could swap my digital download code for a physical game I thought it would be a win...boy was I wrong. After an hour with Rusty A. whom I'm not even sure spoke English in a chat session,
    it wasn't as easy as their own instructions stated...not only did they want the 25 digit code...the gamertag...email address..and mailing addrss...they wanted your full name...a receipt of the limited edition purchase...and as icing on the cake your console's
    serial number...none of which is detailed in the swap instructions.

    Now I waited to get my xbox one specifically for the Halo 5 release and pre-ordered the new xbox one version with the hybrid drive. However, they WILL NOT COMPLETE the disc swap without a console serial number registered to you and it must be an xbox one.
    Fine. But spell it out in the instructions before I waste an hour of my life....Another bait and switch. This digital download mess is ridiculous especially with the size of these games! Who is going to pay if I bust data caps from my ISP...I have been
    with xbox since the beginning but now I feel like they are doing their best to screw folks over.
     
    Payback1906, Oct 21, 2015
    #4
  5. Desticle
    Desticle Guest
    The point is to allow people to install their digital game in time for launch. Also those who got the console need time to set it up and then install the game.

    Also I played $250 for the LCE. This early release saves me a lot of time. I don't have to waste the valuable launch time waiting in line at Gamestop for my $250 statue, when someone who only paid $60 has already been playing his digital copy for 3 hours.
     
    Desticle, Oct 21, 2015
    #5
  6. Graelock
    Graelock Guest
    Firstly, I agree with the OP. $250.00 should allow for early access...I am in that same boat. That is a hefty sum.

    Secondly, we need to stop freaking out about physical copies. As we PC gamers have always put it... "tell me, within the last 5 years, where you can find a decent collection of physical copies for a PC game?" You walk into a Gamestop and BestBuy and you
    have, at best, 5 different things to choose from...more, if you include the lame mystery games/ puzzles games for $5.00-10.00. The PC had all gone digital years ago. Everything is digital. ITunes, for example.

    Face it...you want to PC game, you Steam and EA Origin. We live in a digital era. I agree, I miss physical copies being predominantly the thing. It's nice to have stuff in-hand, but then again, you should see the shelves of crap I'll never play again and
    aren't exactly a collectors memento, in the end. The only thing I disagree with, is stringent digital policies. When Xbox Live goes down, I can't play my digital downloaded games. Me and my wife each have an Xbox, and they often times serve as "bedroom Xbox"
    and "living room Xbox" so I can't have a specific Xbox set as Home Xbox, if I want to maintain save syncing abilities. This means, I also cannot play digital downloaded game offline. The error I get, is, "this game requires an internet connection, go to Settings
    > My Home Xbox..." well, you can't go to "settings > My Xbox," without Live being up. It's a Live option and it simply is not there when your network is down and/ or Live services are down...so you're ***. Sony does not do this, you can play and share digital
    games amongst family on or offline.
     
    Graelock, Oct 22, 2015
    #6
  7. Thats what I believed. You preorder these collectible editions and then pay for them so they can just sit here an entire week before you get to even truly touch it. I had mine preordered through bestbuy and picked it up on thursday. I just finished installing
    it. And, came to this error. Now i wish i did wait a week.

    This is a very disappointing purchase so far. The physical disc thing is a joke. I wouldve like one, but im not too disappointed with the digital download. But, they didnt think this through thoroughly enough for the dedicated gamers. Ive been a huge halo
    fan since the start and dedicated enough to preorder and purchase these collectible edition games, statues, controllers, consoles, and all the other accesories. But, it would be worth nothing if you couldnt truly enjoy the game right when you purchased it.

    So F* 343 for their consideration to the true fans of this epic story and series. We deserve more for our time because we already spent the money.
     
    The Ascenders, Oct 25, 2015
    #7
  8. Willnooo
    Willnooo Guest

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    sorry man, but this is just not paying attention on your side. 343 and MS made it very clear that you'll be able to download the game so you can play it the minute the servers open. they've never mentioned any early access
     
    Willnooo, Oct 25, 2015
    #8
  9. sorry man, but this is just not paying attention on your side. 343 and MS made it very clear that you'll be able to download the game so you can play it the minute the servers open. they've never mentioned any early
    access

    I have to agree. Does anyone remember when we had to preorder games from a local store and had to line up outside at midnight and wait to have our copy handed out to us?

    The Xbox 360 started out that way. In fact, you couldn't even install games to the 360's HDD when it released... it wasn't all that long ago.

    The extra money you paid was for a LE bundle... not early access.
     
    A Blue Illusion, Oct 26, 2015
    #9
  10. SenseiPak US
    SenseiPak US Guest
    sorry man, but this is just not paying attention on your side. 343 and MS made it very clear that you'll be able to download the game so you can play it the minute the servers open. they've never mentioned any early
    access

    I have to agree. Does anyone remember when we had to preorder games from a local store and had to line up outside at midnight and wait to have our copy handed out to us?

    The Xbox 360 started out that way. In fact, you couldn't even install games to the 360's HDD when it released... it wasn't all that long ago.

    The extra money you paid was for a LE bundle... not early access.

    It was convenient to have made the trip 7 days prior to prevent waiting in lines at the release, and I agree with that 100%. However, I had not paid attention to anything 343 or MS said about this and didn't have any issue
    until I seen, on Gamestop's App, that I could obtain the LCE 7 days early, creating the idea that I would have early access.

    One could say "that's your fault," or Gamestop's fault, but this doesn't make up for any false incentive big corporations, like Microsoft and 343, create to lock people in, again, filling their pockets. Clearly
    they didn't care enough to make certain that everyone knew, otherwise I wouldn't have looked at my App and gained a greater amount of giddiness for my LCE.

    Anyways guys thanks for all your posts,

    I'm just going to push back my black rimmed ray-bans, take a sip of my Starbucks coffee, pull up my skinny jeans, rub my beard in my mom's basement, and enjoy this game, which btw is Amazing.
     
    SenseiPak US, Nov 3, 2015
    #10
  11. I'm just going to push back my black rimmed ray-bans, take a sip of my Starbucks coffee, pull up my skinny jeans, rub my beard in my mom's basement, and enjoy this game, which btw is Amazing.

    ^ thats the best line I think ive ever seen posted lol...... man that has made me laugh for most of the day now ..... thank you SenseiPak US Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers? :D
     
    BigDaddyxBrock, Nov 3, 2015
    #11
  12. Hello Fellow gamers,

    Got a question for you all about where do I find a "live" person to talk to for some resolution.

    Here it goes, got the Halo 5 Limited collector edition on Oct 27, at midnight. Very next morning called number given to swap digital code for a physical copy. Advised by Microsoft "person" all good to go, if did not mind waiting for 3-4 days to receive disc,
    told him pre-ordered since April and would not be an issue. Only thing I got from him is an email that all good to go and case closed. No tracking, reference or information given.

    9 days go by without any fiscal in the mail or whatever.

    Tried replying to original email and bounced back as case closed.

    Called Xbox support and told I need to contact Xbox by chatting with support. Spent over an hour explaining my situation, got my information again and would bring matter up to management and get an email within 24 hours.

    Assuming it's about sending my disc out or whatever they had in mind. Person apologized as best as possible and would make it right.

    2 days later, no email , no anything!!!

    Again, went through the motion contacting Xbox support chatting with another person. Again explained the situation and she too stated it would be given an express directive and very sorry about it. Like stated in this forum, this time she got my address,
    s/n of unit, etc...surprised she did not ask for a dons sample.

    She too stated all will be worked out and get this information to be reviewed and tsken card of promptly.

    However, now I'm approaching 2 days without any resolution (game disc and dlc.

    My god, it's been now 2 weeks without being able to play the game waiting for the disc since the digital code is inactive. What the heck do I have to do at Microsoft support to shake some executive's leg for help and solution.

    If any of you can help me out or some moderator that had direct access to the power to be, please let them know.

    Absolutely worst case situation I ever had to deal with here.

    Thanks for your patience and understanding reading this issue. Any help appreciated.
     
    Bushi Aka Tatsu, Nov 9, 2015
    #12
  13. Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    SORRY FOR DOUBLE POST NEED TO EDIT SOME WORDS.

    Hello Fellow gamers,

    Got a question for you all about where do I find a "live" person to talk to for some resolution.

    Here it goes, got the Halo 5 Limited collector edition on Oct 27, at midnight. Very next morning called number given to swap digital code for a physical copy. Advised by Microsoft "person" all good to go, if did not mind waiting for 3-4 days to receive disc,
    told him pre-ordered since April and would not be an issue. Only thing I got from him is an email that all good to go and case closed. No tracking, reference or information given.

    9 days go by without any disc in the mail or whatever.

    Tried replying to original email and bounced back as case closed.

    Called Xbox support and told I need to contact Xbox by chatting with support. Spent over an hour explaining my situation, got my information again and would bring matter up to management and get an email within 24 hours.

    Assuming it's about sending my disc out or whatever they had in mind. Person apologized as best as possible and would make it right.

    2 days later, no email , no anything!!!

    Again, went through the motion contacting Xbox support chatting with another person. Again explained the situation and she too stated it would be given an express directive and very sorry about it. Like stated in this forum, this time she got my address,
    s/n of unit, etc...surprised she did not ask for a dna sample. Spent over an hour or more as well with her chatting.

    She too stated all will be worked out and get this information to be reviewed and taken card of promptly.

    However, now I'm approaching 2 days without any resolution (game disc and dlc).

    My god, it's been now 2 weeks without being able to play the game waiting for the disc since the digital code is inactive. What the heck do I have to do at Microsoft support to shake some executive's leg for help and solution.

    If any of you can help me out or some moderator here that have direct access to the powers to be, please let them know.

    Absolutely worst case situation I ever had to deal with here.

    Thanks for your patience and understanding reading this issue. Any help appreciated.
     
    Bushi Aka Tatsu, Nov 1, 2018
    #13
  14. Bushi Aka Tatsu Win User

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    SORRY FOR DOUBLE POST NEED TO EDIT SOME WORDS.

    Hello Fellow gamers,

    Got a question for you all about where do I find a "live" person to talk to for some resolution.

    Here it goes, got the Halo 5 Limited collector edition on Oct 27, at midnight. Very next morning called number given to swap digital code for a physical copy. Advised by Microsoft "person" all good to go, if did not mind waiting for 3-4 days to receive disc,
    told him pre-ordered since April and would not be an issue. Only thing I got from him is an email that all good to go and case closed. No tracking, reference or information given.

    9 days go by without any disc in the mail or whatever.

    Tried replying to original email and bounced back as case closed.

    Called Xbox support and told I need to contact Xbox by chatting with support. Spent over an hour explaining my situation, got my information again and would bring matter up to management and get an email within 24 hours.

    Assuming it's about sending my disc out or whatever they had in mind. Person apologized as best as possible and would make it right.

    2 days later, no email , no anything!!!

    Again, went through the motion contacting Xbox support chatting with another person. Again explained the situation and she too stated it would be given an express directive and very sorry about it. Like stated in this forum, this time she got my address,
    s/n of unit, etc...surprised she did not ask for a dna sample. Spent over an hour or more as well with her chatting.

    She too stated all will be worked out and get this information to be reviewed and taken card of promptly.

    However, now I'm approaching 2 days without any resolution (game disc and dlc).

    My god, it's been now 2 weeks without being able to play the game waiting for the disc since the digital code is inactive. What the heck do I have to do at Microsoft support to shake some executive's leg for help and solution.

    If any of you can help me out or some moderator here that have direct access to the powers to be, please let them know.

    Absolutely worst case situation I ever had to deal with here.

    Thanks for your patience and understanding reading this issue. Any help appreciated.
  15. BigDaddyxBrock Win User

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    I'm just going to push back my black rimmed ray-bans, take a sip of my Starbucks coffee, pull up my skinny jeans, rub my beard in my mom's basement, and enjoy this game, which btw is Amazing.

    ^ thats the best line I think ive ever seen posted lol...... man that has made me laugh for most of the day now ..... thank you SenseiPak US :D
  16. Graelock Win User

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    Firstly, I agree with the OP. $250.00 should allow for early access...I am in that same boat. That is a hefty sum.

    Secondly, we need to stop freaking out about physical copies. As we PC gamers have always put it... "tell me, within the last 5 years, where you can find a decent collection of physical copies for a PC game?" You walk into a Gamestop and BestBuy and you
    have, at best, 5 different things to choose from...more, if you include the lame mystery games/ puzzles games for $5.00-10.00. The PC had all gone digital years ago. Everything is digital. ITunes, for example.

    Face it...you want to PC game, you Steam and EA Origin. We live in a digital era. I agree, I miss physical copies being predominantly the thing. It's nice to have stuff in-hand, but then again, you should see the shelves of crap I'll never play again and
    aren't exactly a collectors memento, in the end. The only thing I disagree with, is stringent digital policies. When Xbox Live goes down, I can't play my digital downloaded games. Me and my wife each have an Xbox, and they often times serve as "bedroom Xbox"
    and "living room Xbox" so I can't have a specific Xbox set as Home Xbox, if I want to maintain save syncing abilities. This means, I also cannot play digital downloaded game offline. The error I get, is, "this game requires an internet connection, go to Settings
    > My Home Xbox..." well, you can't go to "settings > My Xbox," without Live being up. It's a Live option and it simply is not there when your network is down and/ or Live services are down...so you're ***. Sony does not do this, you can play and share digital
    games amongst family on or offline.
  17. Payback1906 Win User

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    The Gamestop early release was bad enough...when I found out that I could swap my digital download code for a physical game I thought it would be a win...boy was I wrong. After an hour with Rusty A. whom I'm not even sure spoke English in a chat session,
    it wasn't as easy as their own instructions stated...not only did they want the 25 digit code...the gamertag...email address..and mailing addrss...they wanted your full name...a receipt of the limited edition purchase...and as icing on the cake your console's
    serial number...none of which is detailed in the swap instructions.

    Now I waited to get my xbox one specifically for the Halo 5 release and pre-ordered the new xbox one version with the hybrid drive. However, they WILL NOT COMPLETE the disc swap without a console serial number registered to you and it must be an xbox one.
    Fine. But spell it out in the instructions before I waste an hour of my life....Another bait and switch. This digital download mess is ridiculous especially with the size of these games! Who is going to pay if I bust data caps from my ISP...I have been
    with xbox since the beginning but now I feel like they are doing their best to screw folks over.
  18. SenseiPak US Win User

    Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

    sorry man, but this is just not paying attention on your side. 343 and MS made it very clear that you'll be able to download the game so you can play it the minute the servers open. they've never mentioned any early
    access

    I have to agree. Does anyone remember when we had to preorder games from a local store and had to line up outside at midnight and wait to have our copy handed out to us?

    The Xbox 360 started out that way. In fact, you couldn't even install games to the 360's HDD when it released... it wasn't all that long ago.

    The extra money you paid was for a LE bundle... not early access.

    It was convenient to have made the trip 7 days prior to prevent waiting in lines at the release, and I agree with that 100%. However, I had not paid attention to anything 343 or MS said about this and didn't have any issue
    until I seen, on Gamestop's App, that I could obtain the LCE 7 days early, creating the idea that I would have early access.

    One could say "that's your fault," or Gamestop's fault, but this doesn't make up for any false incentive big corporations, like Microsoft and 343, create to lock people in, again, filling their pockets. Clearly
    they didn't care enough to make certain that everyone knew, otherwise I wouldn't have looked at my App and gained a greater amount of giddiness for my LCE.

    Anyways guys thanks for all your posts,

    I'm just going to push back my black rimmed ray-bans, take a sip of my Starbucks coffee, pull up my skinny jeans, rub my beard in my mom's basement, and enjoy this game, which btw is Amazing.
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Halo 5: Guardians, Limited Collectors Edition, Swindling Gamers?

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