halo 5 15th anniversary req pack i didnt get it

[quote user="ReDeXT"]

Hi everybody,

while playing Halo 5 - I earned Req-Points... so I went to the Ingame Shop to buy several Req-Packs... but when I did this - an error came up an the procedure didnt finish... my Req-Points were gone and I got nothing... so is there a Chance to either get
the Packs or my points back ?

thx for any help ;-)

[/quote] Hello Fellow gamers, regarding REX Pack information please check this link here http://support.gtm.xbox.com/en-US/xbox-one/games/halo-5-guardians-req-pack-system for
more information and troubleshooting tips.

I hope this helps all of you

Hey SpacyBurrito478 -

Halo 5 REQ pack content is opened from the REQ menu inside of Halo 5 Guardians. Were you able to locate your REQ packs in-game?

Let us know.

Hey there kjjPOL.

The Halo 5 Warzon Req Packs are only included with the Digital Deluxe edition of the game. If you purchased the base Halo 5 game you wouldn't receive extra Req Packs.

Hi PhoenixAshes1

Thank you for contacting with us. Here is the info you are looking for, I hope it helps. Thank you!

WARZONE REQ BUNDLE

The Warzone REQ Bundle provides players with 2 Premium REQ Packs a week for a total of 7 weeks. Premium REQ Packs provide players with the most number of REQs, with the best chance of acquiring Ultra-Rare, Legendary, and Mythic REQs. Players are guaranteed
at least three new permanent REQs in each Premium REQ Pack, if available.

The Warzone REQ Bundle is available in the following packages, on the Xbox Marketplace, or through token cards available at many retailers:

Halo 5: Guardians Limited Edition

Halo 5: Guardians Limited Collector's Edition

Halo 5: Guardians Limited Edition Xbox One

More info here:
Halowaypoint

Cheers!

Hey Gh0stSquadron,

Be sure to check out our
Halo REQ Support page for help locating REQ packs. If this is in regards to the Warzone REQ Bundle, which is included with the Deluxe Edition, you will want to check the 'Ready to install' portion of Halo 5's 'Manage game' screen to install the REQ bundle.

If you continue to experience issues locating those packs, we recommend reaching out to our phone support team for account related support we can't publicly provide on the forums.

Keep us posted!