Halo 4 - Xbox Live charged twice for war games map pass

Discus and support Halo 4 - Xbox Live charged twice for war games map pass in XBoX Games and Apps to solve the problem; I got the map pass by buying the special edition of Halo 4. However, when I went to download it onto my newer 360, it charged me again, rather than... Discussion in 'XBoX Games and Apps' started by renagadeface, Sep 13, 2014.

  1. renagadeface
    renagadeface Guest

    Halo 4 - Xbox Live charged twice for war games map pass


    I got the map pass by buying the special edition of Halo 4. However, when I went to download it onto my newer 360, it charged me again, rather than allowing me to re-download it. Now I have a charge of 17 pounds taken out from my card, and two copies of
    the map pass attributed to my account. What happened, and can I expect to get my money refunded?

    :)
     
    renagadeface, Sep 13, 2014
    #1
  2. ngocphi
    ngocphi Guest
    Halo 4 Season Pass glitch?

    Content includes “Crimson, Majestic & Castle Map Packs” plus 2 in-game helmets and an emblem at a special value. If you own this Map Pass, access map packs thru the Halo 4 in-game store. Do not download from Xbox LIVE Marketplace or you will be charged twice.
    Halo 4 game, 4GB storage, & Xbox LIVE Gold membership (each sold separately) required to use this content. (Map Pass included with Halo 4 Limited Edition.)

    that is the description of the seasons pass aka war pass
     
    ngocphi, Sep 13, 2014
    #2
  3. smileskybird
    smileskybird Guest
    War Games Map Pass XBL question?

    Eariler this month Microsoft provided a free download for the Crimson Map Pack, 0 Microsoft Points. What others including friends tell me is that Microsoft made a boo-boo and an XBL update was released for Halo 4 about 7 days ago and since then We no longer
    HAVE the Map pack. Even though I checked my Account Download History and it doesn't say "Trial" or "Free" in the Halo 4 Crimson Map Pack which I downloaded and the game is now not recognising it. My slim console including HDD is running fine.

    I viewed War Games Map Pass on the Xbox Dashboard and it says "If you own this Map Pass, access map packs thru the Halo 4 in-game store. Do not download from Xbox Live Marketplace or you will be charged twice". Why doesn't Microsoft fix this so that if we
    want to download it from XBL Marketplace we won't be charged twice? Many pp download stuff directly from XBL Marketplace rather than in-game menus with other Xbox 360 games and don't get this message "you will be charged twice". It certainly does not "charged
    twice" if I want to download DLC directly from XBL Marketplace for MW3, TDU2, Final Fantasy XIII, Sims 3, Minecraft, Battlefield 3, HALO REACH, HALO CE ANNIVERSARY, HALO WARS, etc but why does it do it for Halo 4? Thanks Halo 4 - Xbox Live charged twice for war games map pass :)
     
    smileskybird, Sep 13, 2014
    #3
  4. Halo 4 - Xbox Live charged twice for war games map pass

    what happened? when you own season passes of any Kind purchasing via ingame menu is correct

    refund possible? give it a try and contact xbox Support on phone, though in General it is all purchases are final i think double purchases could be an exception, right?
     
    StefanNeubauer, Sep 13, 2014
    #4
  5. renagadeface
    renagadeface Guest
    I contacted xbox support via the chat. Since I had the Halo 4 limited edition, they reasoned that I also must have the map pass that comes with it, so they refunded the charge and allowed me to redownload the map pass. Only took thirty minutes or so.
     
    renagadeface, Nov 1, 2018
    #5
  6. ngocphi Win User

    Halo 4 Season Pass glitch?

    Content includes “Crimson, Majestic & Castle Map Packs” plus 2 in-game helmets and an emblem at a special value. If you own this Map Pass, access map packs thru the Halo 4 in-game store. Do not download from Xbox LIVE Marketplace or you will be charged twice.
    Halo 4 game, 4GB storage, & Xbox LIVE Gold membership (each sold separately) required to use this content. (Map Pass included with Halo 4 Limited Edition.)

    that is the description of the seasons pass aka war pass
  7. Undeadfire Zero Win User

    How to download all the map packs?

    Just select the map pack from the Xbox Live Marketplace in the Halo 4 menu. As long you got a War Games Pass installed to your HDD, it will detect it and won't charge you.
  8. onyxishere Win User

    Halo 4 War Games Pass/Castle Map Pack

    Taken from the
    Marketplace description
    for the War Games Map Pass.

    Content includes “Crimson, Majestic & Castle Map Packs” plus 2 in-game helmets and an emblem at a special value. If you own this Map Pass, access map packs thru the Halo 4 in-game store.
    Do not download from Xbox LIVE Marketplace or you will be charged twice.

    Sorry but you are responsible for your spending and I don't believe that you will have any luck getting a refund from support as the item has already been downloaded to your console.
  9. Supremacyy Win User

    Crimson Map Pack Issue.

    If you bought the limited edition of halo 4, entered the war games season pass code you received. Go to the halo 4 menu. It will charge you msp if you try to download from the dashboard or game marketplace. Start up halo 4, go to xbox live marketplace, then
    download the crimson map pack.
  10. renagadeface Win User

    Halo 4 - Xbox Live charged twice for war games map pass

    I contacted xbox support via the chat. Since I had the Halo 4 limited edition, they reasoned that I also must have the map pass that comes with it, so they refunded the charge and allowed me to redownload the map pass. Only took thirty minutes or so.
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