had to buy a flash drive to update was hoping for refund for lost services

R8TDRhoodies · May 25, 2015

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info: at 12:46:09

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You are now chatting with 'Kaeyt'

Kaeyt: at 12:46:18

Thank you for contacting Xbox Customer Support. My name is Kaeyt. I hope you're doing great today. How may I help you?

Richard: at 12:47:45

solved the issue signing in finally was in the process previously of getting possible a cerdit for my miss live membership while outta services pls ty

Richard: at 12:48:30

gamertag

Richard: at 12:48:54

i had a couple open cases

Kaeyt: at 12:49:35

Hello Richard! I appreciate providing these information. Just to verify, do you have the SR number for the chat session wherein the credit due to you was mentioned? May I know it please so I can directly check and validate on it?

Richard: at 12:51:46

no wasnt completed the chat ended adn i was exhausted trying

Richard: at 12:52:08

so i waited until the issue was resolved the didnt wanna crredit until it was fixed i think

Richard: at 12:53:22

what had ahpped was i got an error and it knocked core services down and forced me to buy a flash drive then update to get back on just now got causght up and ..

Richard: at 12:53:22

Kaeyt: at 12:52:23

I see. I have pulled up your account,, and checked for open SRs however, found none.

Richard: at 12:53:58

seeing about getting codes or something for my lost time from being such a vauled costimer

Richard: at 12:55:16

SRX1288158278ID

Richard: at 12:55:21

that help

Kaeyt: at 12:55:08

Alright, I understand! Let me just pull this SR up and check on it. Please hang on.

Richard: at 12:57:07

SRX1288152133IDa previous one before that

Richard: at 12:59:20

miss out on 2 1/2 months of the 3 months membership during such time

Kaeyt: at 13:03:35

I was able to check on the 2 SR numbers, and have not found a mention of a credit. No worries, I will be reviewing further and will document what has really transpired during your conversation and will request for your account to be reviewed so you will
get the proper arrangements, alright? However, I would still need you to contact our Enforcement team for faster processing. Let me provide you the exact page to do it.

Kaeyt: at 13:07:52

This would be the link, Richard to post your issue. Please do not worry as your post will not be posted publicly, only you and the Enforcement team can see your post. And you will be contacted by them through this post or to your email address for your
account.

Kaeyt: at 13:07:56

http://forums.xbox.com/xbox_forums/xbox_support/xbox_360_support/f/9/p/addpost.aspx

:)

DevilishPryo · May 25, 2015

40A3-416B-B380-2046-C000-0185 Update error

Ok, I have tried removing the hard drive and re-installing it, using a flash drive, using a CD, removing the hard drive and using the flash drive and the cd with the update still not completing. Is there anything else to try? At a lost. The last update
I had to put on the flash drive to get the update to work.

BirdShotCromer · May 25, 2015

Trouble playing Original Xbox games on my 360

Thanks for the reply DB. I was hoping there was a way to do it with the Flash Drive but I guess connecting live is the better way to get the update.

THEOWENKILLER · May 25, 2015

You can also update via CD.

Phone support are the one ones who could offer you credit for lost time, i am not sure why they would need to contact the enforcement team, as they only deal with suspensions.

THEOWENKILLER

You can also update via CD.

Phone support are the one ones who could offer you credit for lost time, i am not sure why they would need to contact the enforcement team, as they only deal with suspensions.

davemcfly85

nope if it is lost it is lost unless you had them saved to the cloud or on a back up like a flash drive.

jlh050965

I purchased a Dane Elec 16 gig flash drive, this flash drive would not configure at all.... so I did some digging around and found out that if I get a 8 gig dane elec flash drive it will work. so I refunded the 16gig and got the 8 gig ($14 at Gamestop)

Inserted it in my xbox and bam, it configured to the xbox and then I moved my BOPS 2 Revolution to the flash drive with in 2 minutes, tried the Revolution map pack and it worked with out any errors. I also have noticed that some flash drives loose space,
not this one, after configuring I lost 512k out of 8 gig, not bad at all.

I don't know why the 16 gig did not work, I know the flash drive cant be lower then 1 gig. But what I did was just buy two Dane elec 8 gigs. I only play a few games, my xbox is the 4gig model. so using my flash drive I freed up all my system storage.

hope this helped

Puppy Fujo

Here is the link to the instructions (and update files required) to restore and update your Xbox using a USB Flash drive. I hope this enables you to correct the issue.

Restore using USB Flash Drive

CarpetCruiser

You either have a flashed drive, or it was a faulty update in which case you'd want to clear the data of the last update and try to reinstall it. If you have a flashed drive and send it back then my guess is that Microsoft is gonna tell you to buy a new
one.

had to buy a flash drive to update was hoping for refund for lost services