Had this console for a while but it will not read disc

Crow Ride · Jul 28, 2014

I got the Xbox One as a gift from family friends like 2 weeks ago and the only problem I'm having is that I cant play disc. I looked in the forums for help but all I found was other xbox players getting mad cause they weren't getting a straight answer (
the thread was back when the XB1 was first release)

Is there a straight simple answer on how to get the console to fix this?

(seriously it shouldn't be this hard for a console to read a disc, honestly that to me as a gamer is a major flaw for a gaming system)

:)

StarLight6068 · Jul 28, 2014

xbox problems again

so I have been black ops 2 for a while now and one day I came home and the xbox would not read the disc I tried everything except for takeing the console apart it will read regular dvds but it will not read xbox 360 games and this is the last xbox product
I buy this has happened to me 3 times with 3 different Xboxes I have had my ps3 6 years now and have never had any problems with it so any help would be great

soccerp1ay3r · Jul 28, 2014

My Xbox One isn't reading the discs...

HealthierJam048,

One temporary quick fix that can be used is to hold the disc for a second while it starts to pull the disc in. This doesn't always work, but usually makes it so that the console will read it the first time. You just have to hold the disc while it's being
pulled in for about 1 second, then let it go.

CMUchippewa · Jul 28, 2014

Unfortunately, I'm in the same boat as you with my console not reading discs. I'm in the midst of getting my console replaced as it is a flaw in the disc reader. If you just got the console, you should still be under warranty. Go to support.xbox.com to
get a console replacement started.

CMUchippewa

Unfortunately, I'm in the same boat as you with my console not reading discs. I'm in the midst of getting my console replaced as it is a flaw in the disc reader. If you just got the console, you should still be under warranty. Go to support.xbox.com to
get a console replacement started.

ElectroFlying

Consoles have always had a fair amount of optical drive problems.

The Original xbox had 6 different optical drives, and all 6 had issues of one form or another.

All 360's as well had optical drive problems. Even the slim and E models.

So does the X1, but from what I read. Their problems was mostely not loading the disc all the way in, and so read errors occured. One guy solved the problem by holding the console up in front while loading disc's, while another solved his problem by slapping
the top of the console. While still another solved his by returning the console for an exchange.

Even the PS1 2, 3, and 4 have these problems.

Long story short. Optical drives, on either current gen consoles will develope load/read problems.

CallumQPR21

Hi there, yes this just started today. It is not a disc or disc trying to be read as there is no disc in the console and it is also much louder than when it is reading a disc. I’ve had it for two years now and it hasn’t had any problems. Thanks.

Mob Of The Dead

It reads the disc. It doesn't seem to have any problems with my disc. I've had this installed for a while, and never had any problems. I was just wondering because when I cleaned my disc I wasn't aware of no circular motions, and I scratched my disc up.

Wraith78

I'm having the disc read error as well. The odd thing about mine is that it actually let me install the disc but I can still hear it reading when I go into multiplayer. Sometimes it lets me play for a while but then randomly pops up a disc read error.
I have had no other issues with my other games.

Had this console for a while but it will not read disc