Had 52,000 credits in my account for a long time....Is it ever going to deposit

Discus and support Had 52,000 credits in my account for a long time....Is it ever going to deposit in XBoX Rewards & Social to solve the problem; I've had 52,000 rewards credits since the beginning of December. December 15 has long since passed and nothing has changed. Wanted to get a game while... Discussion in 'XBoX Rewards & Social' started by Force369, Dec 18, 2016.

  1. Force369
    Force369 Guest

    Had 52,000 credits in my account for a long time....Is it ever going to deposit


    I've had 52,000 rewards credits since the beginning of December. December 15 has long since passed and nothing has changed. Wanted to get a game while it was on sale but now I can't....

    :)
     
    Force369, Dec 18, 2016
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Had 52,000 credits in my account for a long time....Is it ever going to deposit

    Hi Force. Credits pending from the 1st-15th of the month will be deposited before the last day of the month, and Credits pending from 16th-last day of the month will be deposited by the 15th of the following month. Your 50,000 Credits were awarded on December
    6th. A deposit has been scheduled for the 29th. Thanks for your patience.
     
    XBLRewards3, Dec 18, 2016
    #2
  3. Force369
    Force369 Guest
    Had 52,000 credits in my account for a long time....Is it ever going to deposit

    I've had 52,000 rewards credits since the beginning of December. December 15 has long since passed and nothing has changed. Wanted to get a game while it was on sale but now I can't....
     
    Force369, Dec 18, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Had 52,000 credits in my account for a long time....Is it ever going to deposit

    Hi Force. Credits pending from the 1st-15th of the month will be deposited before the last day of the month, and Credits pending from 16th-last day of the month will be deposited by the 15th of the following month. Your 50,000 Credits were awarded on December
    6th. A deposit has been scheduled for the 29th. Thanks for your patience.
     
    XBLRewards3, Dec 20, 2016
    #4
  5. XBLRewards3 Win User

    Had 52,000 credits in my account for a long time....Is it ever going to deposit

    Hi Force. Credits pending from the 1st-15th of the month will be deposited before the last day of the month, and Credits pending from 16th-last day of the month will be deposited by the 15th of the following month. Your 50,000 Credits were awarded on December
    6th. A deposit has been scheduled for the 29th. Thanks for your patience.
  6. XBLRewards3 Win User

    Had 52,000 credits in my account for a long time....Is it ever going to deposit

    Hi Force. Credits pending from the 1st-15th of the month will be deposited before the last day of the month, and Credits pending from 16th-last day of the month will be deposited by the 15th of the following month. Your 50,000 Credits were awarded on December
    6th. A deposit has been scheduled for the 29th. Thanks for your patience.
  7. XBLRewards8 Win User

    Xbox One Upgrade Rewards show up in account but balance didn't change

    Hello Scaramanga42,

    Unfortunately, once Credits are deposited we no longer have any control over them, and cannot adjust them in any way. As Smwutches says, you would have to work with billing for resolution of this issue. However, we can confirm seeing a 52,000 Credit deposit
    for your account.
  8. DarqueCthulhu Win User

    having 2 issues with xbox live rewards

    In order for support to check into your account, you'll need to post in the support section of this forum.

    Keep in mind that credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th,
    they are deposited by the 15th of the next month. If you request a deposit, they credits are deposited on the date listed on the site at the time that you made the request. So if you requested the 2,895 credits on or after March 12, they would be deposited
    on the 29th.

    Once credits are deposited, they are added as currency to your Microsoft account balance. So when you make a purchase you would choose your account balance as your payment method.
    ive gone in to purchase a game but A) it doesnt give me a choice to use my account balance to pay for the game, and B) even if i begin to use another payment method it doesnt bring up the "would you like to use the (how ever much is on your balance) towards
    this purchase" or what ever it says like it does if there is money on the account.
  9. Smwutches Win User

    Rewards points for purchasing 3 games of the 5 listed titles

    For the Games on Demand punchcard, keep in mind that the credits will be given after all 3 games have been released as long as you preordered the games on or after October 1.

    For other issues, you'll want to post in the Xbox Rewards Questions support forum for assistance. Keep in mind that credits are deposited into your account by the following 15th or 30th of the month after you have at least 5,000 credits pending. If you've
    had any deposits they will be listed in your statement on the MyRewards section of the site. You can verify deposits by going to
    http://commerce.microsoft.com and checking your returns.
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Had 52,000 credits in my account for a long time....Is it ever going to deposit

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