HAD 1 YEAR EA PLUS MEMBERSHIP. ON NOV 10TH IT WAS SUPPOSED TO CONVERT TO GAME PASS ULTIMATE...

Ah, didn't realise EA Play also converted over:

"EA Play for Xbox members who join Xbox Game Pass Ultimate will have their EA Play membership on Xbox automatically canceled, and any remaining time will be rounded up and converted to Xbox Game Pass Ultimate time at a ratio of 3:1. That means if you have 90 days left on your EA Play for Xbox membership, it’ll convert to 30 days of Xbox Game Pass Ultimate."

So:

10 months EA Play = 3 months GPU, give or take

1 Month Live Gold = 1 month GPU

1 Month initial GPU

All total 5 months GPU thus bringing you to June

I have two years of ea play which I redeemed through the microsoft store and I also have xbox game pass ultimate.

I was expecting the ea play to convert 3 to 1 to game pass ultimate and get an extra 8 months added to my subscription, but that hasn't happened. Has anyone else had this issue and been able to resolve it?

I've tried the various support channels but can't find an option other that the virtual agent.

Thanks!

Same: I had 3 years of EA Play video game subscription until November 2023, and it was converted to Game Pass Ultimate (which expired in December 2021, now expires in April 2022), but the 36 months of EA Play have been converted to just 4 months of
Game Pass Ultimate. I think the conversion is very low 36 months EA Play = 4 months Game Pass Ultimate, because it's not 3 months to 1 month.

EA Play isn't added to gamepass ultimate until Nov 10th.

Hi, WolfStorm20! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

- Your remaining time for Xbox Live Gold will be converted to Xbox Game Pass Ultimate. Please refer to the chart mentioned in the FAQ of this page to see what's the current conversion rate for these subscriptions: https://www.xbox.com/en-US/xbox-game-pass

- Your remaining time for EA Play will also convert to Xbox Game Pass Ultimate. Please refer to the text below:

"EA Play for Xbox members who join Xbox Game Pass Ultimate will have their EA Play membership on Xbox automatically canceled, and any remaining time will be rounded up and converted to Xbox Game Pass Ultimate time at a ratio of 3:1. That means if you have 90 days left on your EA Play for Xbox membership, it’ll convert to 30 days of Xbox Game Pass Ultimate."

Source - https://help.ea.com/en/help/ea-play/ea-play-and...

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I hope this helps!

If You Get Game Pass Ultimate It Will Convert Your Xbox Live Gold 1 Year Into Game Pass Ultimate For The Remaining Time Left On Your Year Subscription. So For Example If You Have Xbox Live Gold Paid For A Year And You Upgrade To Game Pass Ultimate It Will Convert It To One Year Game Pass Ultimate Or However Many Months You Have Left Of Your Subscription.

(Make Sure It Says Upgrade To Game Pass Ultimate So It Will Convert Your Gold To Game Pass)