GwG problem

Good day,

I bought gold membership yesterday for 1 year and still having problems. First I stopped automatic extending and removed my card because I don´t want my little brother to buy something. Then it still offers me to buy gold membership but I already bought
it (in my account settings it shows to 2017 so it should be OK) but I can´t buy any free game with gold. Now I tried to add my card back and I was able to buy 2 games on xbox one (I have xbox 360) but when I tried to buy sacred citadel (Xbox 360) it demands
money and says "free only for gold" and when I click it wants again to buy gold membership! On my xbox it still offers old games but It is connected.

Thanks for reply and have a nice day..

:)

 

Xbox One Games with Gold not redeeming properly from Xbox 360

onyx62is, what daftpunk749 is saying about the commerce page is also the case with my account too. While I have had no problem with GWG so far, none of them appear on the commerce page. None of the 360 GWG show up nor do the Xbox One GWG. I don't yet
have an Xbox One so I don't know if that will be a problem but even the 360 GWG games that I have successfully downloaded and played do not show up one the commerce site. None of them.

 

Missing GWG/Sale tab on my One

Same problem on my Xbox One. I just usd Microsoft Edge & went to Xbox Live to DL GWG.

 

For this one, I highly recommend that you contact the Xbox Accounts & Billing Department so that they can validate the status of your Xbox Live Gold subscription. Here's their contact details:
support.xbox.com/.../contact-us and 800-469-9269.