Guide Button stopped working on media remotes (after software update)

Discus and support Guide Button stopped working on media remotes (after software update) in XBoX on Consoles to solve the problem; On my Xbox One X, the XBox Guide button has stopped working on my Talon XBox Media Remote Control. Other users have reported the same issue.... Discussion in 'XBoX on Consoles' started by Jacob W. Klein, Nov 5, 2021.

  1. Guide Button stopped working on media remotes (after software update)


    On my Xbox One X, the XBox Guide button has stopped working on my Talon XBox Media Remote Control.

    Other users have reported the same issue.

    https://xbox-forums.com/threads/guide-button-on-xbox-media-remote-not-working-beta.453486/

    https://xbox-forums.com/threads/latest-alpha-broke-the-media-remotes-guide-button.453387/

    https://xbox-forums.com/threads/guide-button-no-longer-works-on-media-remote-on-skip-ahead.453385/

    I am an XBox Insider.

    Did a software update break this functionality?

    Can it please be fixed?

    :)
     
    Jacob W. Klein, Nov 5, 2021
    #1
  2. L4c3rd4 Win User

    Guide Button stopped working on media remotes (after software update)

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey Jacob, how are you today? Hope you're well.

    So, this is happening only with the Xbox Media Remote Control? Or it does happen also with your controllers, as well?
  3. Leo Invictus Win User

    xbox one media remote

    Hi.

    When you are using an app and want to get back to the Xbox home screen with the media remote, tap the Power On/Home button (the big "Xbox" button at the top) to reveal the guide and select "Home."

    If you wish to completely close an app, press the Power On/Home button to access the guide, navigate the guide to highlight the app you wish to close, tap the Menu (hamburger) button, and navigate to "Quit" on the context menu.

    This support page has more information about the Xbox media remote:

    https://support.xbox.com/en-US/xbox...-remote-info#064ff1f1d91d461e8939ca2fed2cd717
  4. General Lee 17 Win User

    Xbox One Media Remote Not Working

    I had my Xbox One Media remote stop working for me after months of use. After talking to customer support. They told me to do a factory reset. There was an issue with the latest update. After the reset, it worked. Make sure to select the reset that
    keeps your games and apps.
  5. SpyerMe Win User

    Media Remote no longer works with YouTube and Netflix apps after 11/15 console update

    I have the same problem with Netflix and the media remote. The only buttons that still work are the Xbox home key, and the Play/Pause key. Media remote buttons work fine navigating the Xbox menu so I know it works fine but when using Netflix I cannot FF,
    rewind, skip, select, etc. This started happening after the November update. If I uninstall Netflix app and reinstall it the remote will work fine until I power off the console at night. The next day when I use power up and use Netflix the remote is back to
    not working again. I use energy-save power settings.
  6. Guinea pig Win User

    XBOX Media Remote with TV

    After the March update, none of my xb1 media remotes work including the official remote. Waiting of MS to reply to see if they removed the features
Thema:

Guide Button stopped working on media remotes (after software update)

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