guest key removal bug???

Discus and support guest key removal bug??? in XBoX on Consoles to solve the problem; I have a guest key on so obviously i can't add a new account. when I go to remove it, (I don't remember the guest key), I enter a incorrect key 3 times... Discussion in 'XBoX on Consoles' started by HEAVENSxxREAPER, Jul 11, 2018.

  1. guest key removal bug???


    I have a guest key on so obviously i can't add a new account. when I go to remove it, (I don't remember the guest key), I enter a incorrect key 3 times to bring up the option to enter my password to remove the guest key, as the Xbox support states. The thing
    is, it doesn't remove it. It just goes back to the "System>signed-out content restrictions" page looking and acting as if nothing happened. Has anyone dealt with this issue before and found a solution, if so it would be greatly appreciated to learn such information

    don't know if this has anything to do with it but I also have the option for the internet blocked except for allowed websites.

    :)
     
    HEAVENSxxREAPER, Jul 11, 2018
    #1
  2. onyxishere
    onyxishere Guest
    onyxishere, Jul 11, 2018
    #2
  3. OndoyBahista
    OndoyBahista Guest
    passkey removal not working

    If you are referring to the guest key, check this out:
    support.xbox.com/.../forgot-guest-key


    A forgotten guest key can be reset by any adult as long as that person knows the password that they use to sign in to their Microsoft account on the console. The adult must be signed in on the console to reset the guest key.
     
    OndoyBahista, Jul 11, 2018
    #3
  4. guest key removal bug???

    Give your console a power cycle and see if the guest key is gone. If the guest key is still active, try the removal process again.
     
    Internet Expert, Jul 11, 2018
    #4
  5. Internet Expert Win User

    guest key removal bug???

    Give your console a power cycle and see if the guest key is gone. If the guest key is still active, try the removal process again.
  6. XBF Mohammed C Win User

    Signing In and Guest Key Problems

    A forgotten guest key can be reset by any adult, as long as that person knows their Microsoft account password and is signed in on the console.

    1. Follow the steps to remove a guest key.
    2. When you’re prompted to enter the guest key, enter an incorrect key three times, and then enter your Microsoft account password to remove the guest key.
    3. If you want to create a new guest key, select Create a guest key and follow the steps.
    In your case, since you deleted your Microsoft account, I would recommend creating a new one as that would be the only option!
  7. M3tal Daz3 Win User

    Impossible de supprimer clé invité

  8. SimonLunn3 Win User

    Deleted adult account and now stuck as Unknown guest key

    Thanks for this.

    Unfortunately it does not resolve things.

    If I try and change guest key it says I first must remove guest key.

    But if I try and remove guest key then when I get to ‘settings’-‘system’-‘signed out content restrictions’ it says I need an adult account.

    But If I try and ‘add new’ ie add a new adult account I need my guest key.

    Hence being massively stuck!

    Any further help will be greatly appreciated
  9. ACDH Win User

    Can get past the guest pass

    Sign into the main account for the Xbox, and follow these steps. When it asks your to enter the guest key, give it three tries. After the 3rd failed try you will be asked to enter your Microsoft password linked to that account.
    If this does not work, you will need to do a hard reset sadly.

    Remove Guest Pass:

    • Sign-in with your account on Xbox One.
    • Press the Xbox button to open the guide > Settings > System > Signed-out content restrictions.
    • It will ask you to enter your Microsoft account password to confirm your identity.
    • It will then ask you to enter the guest key to remove it.
    • You can also try entering an incorrect guest key three times, and then it will prompt you to enter the Microsoft account password to remove it. This will remove the guest key.
    • If you remember it correctly, you will directly get an option to Remove guest key.
    • You can then go ahead, and create a new key with new restrictions.
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guest key removal bug???

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