Guest key problems

tried this but no luck says I need a adult to sign in to change settings

I am the account holder I am 57 years old so has I was saying it will not let me pass the guest key loop

Hi Kelly,

Thanks for reaching out to us in the forums for this issue. As you're having trouble getting past that guest key, I recommend using the following support article to help you move forward and get your profile logged in:

Set up and manage a guest key on your Xbox One console

Give the solutions a try and let us know the results!

I hope this helps you out!

Have now got this working had to reset my xbox thanks for all the help bye

Hello Kelly,

Then you will need a parent to log in and
change the settings. Here is a link for
adding family members.

Thanks,

Brad