gta5 won't download

IM Z BUTTER GOD · Jan 20, 2018

I have the disc for grand theft auto 5 and when I put the disc in the xbox one it says installation has stopped. Every minute or so I have to resume the installation. Is there a way I can not have to do that.

:)

Shadowlynx50 · Jan 20, 2018

Please help!

Why wont my xbox download gta5?

Traytin14 · Jan 20, 2018

Xbox issues

Hey guys,

So I was playing gta5 online so people told me to delete my account and download it again so I did that but it won't let me download it again and I've tried everything. So if anyone can help me please help me and everyone else with this issue. We need to
play

SampleAsh9 · Jan 25, 2018

Your disc is probably scratched, best way to do this would if you have a friend with the game lend it to download, or if they have it digitally, get them to come to your house to download then they can remove the account, and u would be able to use the disc
to play Good Luck!

SampleAsh9

Your disc is probably scratched, best way to do this would if you have a friend with the game lend it to download, or if they have it digitally, get them to come to your house to download then they can remove the account, and u would be able to use the disc
to play

Good Luck!

Travawn Farmer

It won't let me get on gta5 online on my Xbox 360

Charles Bléa

I definitely won't be renewing Gass Pass if GTA5 isn't available.

All other games are trash.

XBF Zineb F

Hello there @Kevin:E, I hope everything is going well! Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the installation issue; However, we have multiple detailed troubleshooting steps for this matter on the official Xbox website to help you take care of it. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if it's installing this time.

In case the issue still persists after the previous steps have been performed here is the official link to all the troubleshooting steps that can help sort this out for you.

The link: https://support.xbox.com/en-US/help...game-or-app-installation-problems-on-xbox-one

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

siobhanwhelan

yes I bought gta5 and won't load after the first sceen I don't no how to go about this

gta5 won't download